Medical Assistant & Front Desk Coordinator

Innovative Spine and Pain Institute; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

PTO

Profit sharing

Vision insurance

Health Savings Account

Year-end bonus

Short-Term Disability coverage

Job summary

Innovative Spine and Pain Institute is seeking a compassionate, organized, and motivated Medical Assistant / Front Desk Registration to join our growing team. This full-time position combines both clinical and administrative responsibilities, with approximately two days per week dedicated to front desk registration duties and the remainder focused on direct patient care and clinical support.

Our ideal candidate is a team player who thrives in a fast-paced environment, provides exceptional

Qualifications

• Medical Assistant certification preferred but not required with relevant experience.
• High School Diploma or GED required
• Minimum 2 years of experience in a medical office preferred
• Ability to multitask and work efficiently in a fast-paced environment
• Excellent customer service skills
• EPIC experience a plus
• Strong attention to detail

Responsibilities

• Room patients and obtain vital signs, medical histories, and medication updates.
• Check patient vitals
• Answer phones and field questions about medical issues, identifying visit needs
• Assist nurses and doctors with basic medical care
• Assist with pre-operative and post-operative care coordination for minimally invasive pain management procedures.
• Communicate with patients regarding treatment plans, appointments, and follow-up care.
• Maintain exam rooms and ensure compliance with safety and infection-control standards.
• Greet and check in patients in a professional and friendly manner.
• Verify patient demographics, insurance information, and authorizations.
• Collect copays and process patient paperwork.
• Schedule and confirm appointments.
• Answer incoming phone calls and assist with patient inquiries.
• Coordinate patient flow and communicate effectively with clinical staff.
• Maintain patient confidentiality and HIPAA compliance

Skills

Excellent customer service

Multitask in fast-paced environment

Strong attention to detail

Education

High School Diploma or GED

Medical Assistant certification preferred but not required

Minimum 2 years of experience in a medical office

Tools

EPIC

Job description

Innovative Spine and Pain Institute is seeking a compassionate, organized, and motivated Medical Assistant / Front Desk Registration to join our growing team. This full-time position combines both clinical and administrative responsibilities, with approximately two days per week dedicated to front desk registration duties and the remainder focused on direct patient care and clinical support.

Our ideal candidate is a team player who thrives in a fast-paced environment, provides exceptional