Medical Assistant: Front Desk & Care Coordination

University Hospitals Pain Management; Westlake (OH); On-site; USD 25,000 - 26,000; Full time

Job summary

University Hospitals Pain Management is hiring a Medical Assistant. The role includes basic MA duties and potential advanced MA III tasks, coordinating work for other MAs and navigating patient care pathways. Front desk responsibilities encompass scheduling, collecting payor information, and patient documentation.

New grads earn $18.00-$18.50 per hour. The position also involves improving department processes, ensuring PHI compliance, and performing additional duties as assigned.

Qualifications

• Must be a certified Medical Assistant.
• Experience as MA III is not required for new grads.
• Strong patient-facing and organizational skills.

Responsibilities

• Perform basic Medical Assisting duties.
• MA III may perform advanced duties and coordinate MAs.
• Assist with department front desk duties: scheduling, collecting and verifying patient payor info.
• Independently handle front desk duties for the department.
• Support manager with process improvement initiatives.
• Other duties as assigned and PHI compliance training.

Skills

Medical Assistant

Front desk operations

Patient coordination

Education

Medical Assistant certification

Job description

University Hospitals Pain Management is hiring a Medical Assistant. The role includes basic MA duties and potential advanced MA III tasks, coordinating work for other MAs and navigating patient care pathways. Front desk responsibilities encompass scheduling, collecting payor information, and patient documentation.

New grads earn $18.00-$18.50 per hour. The position also involves improving department processes, ensuring PHI compliance, and performing additional duties as assigned.