Medical Assistant - Float Phoenix, AZ

One Medical; Phoenix (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Medical Assistant, Float, where you will play a vital role in delivering empathetic care to senior patients. This full-time position involves collaborating with a dedicated primary care team to enhance patient experiences and outcomes. Your responsibilities will include capturing health information, coordinating care, and providing education on chronic disease management. Enjoy a competitive hourly wage in a dynamic environment that values human connection and teamwork. If you're passionate about making a difference in patient care, this opportunity is perfect for you.

Qualifications

• Graduated from an accredited Medical Assistant program or equivalent.
• Strong written and verbal communication skills are essential.

Responsibilities

• Capture patient health information and perform standard assessments.
• Assist in coordinating post-visit care and scheduling appointments.
• Provide patient education on chronic disease management.

Skills

Strong communication skills

Collaborative teamwork

Motivational interviewing techniques

Computer proficiency

Education

Medical Assistant certification

Postsecondary program in health education

Job description

The Opportunity

As a Medical Assistant, Float, internally known as a Flex Health Coach, at one of our offices presently focused on our Senior Health member population (age 65+), you are an integral part of a primary care team that focuses on supporting a panel of patients with meeting their preventive, chronic, and acute care needs. The Health Coach’s primary responsibilities center around establishing trusting, supportive, and collaborative relationships with patients and their families. This role is comparable to a Medical Assistant role, with an emphasis on human centered and empathetic care.

You are an advocate for patients, with a mastery of human connection and a strong drive for service. You have a passion for removing barriers to care, resulting in a truly exceptional in-office patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients.

What you'll likely work on:

• Capture relevant information about the patient’s health and healthcare experience whilerooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
• Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team
• Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
• Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
• Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
• Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• Graduated from an accredited postsecondary program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or completed relevant Medical Assistant training by any branch of the armed forces
• OR possess a certified medical assistant certification from a certifyingorganizationaccredited by either the National Commission forCertifyingAgencies or the American National Standards Institute.
• Strong written and verbal communication skills
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
• A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Competitive salary: the base pay for this position is $23.00 per hour based on a full time schedule

This is a full time role (40 hrs/week Monday - Friday from 8am-5pm) based in Phoenix, AZ at one of our offices presently focused on our Senior Health member population (age 65+). Flex Health Coaches lend support to multiple One Medical locations in a market and location and schedule are subject to change.