Medical Assistant (Float) - Multi-Clinic Support

Focus Health Group; San Diego (CA); Hybrid; USD 52,000 - 73,000; Full time

Job summary

Metis Practice Solutions is seeking a detail-oriented Medical Assistant to join our floating team, supporting five San Diego clinics (Kearny Mesa, Santee, Poway, Linda Vista, and Point Loma). This M-F role runs 8:30am–5:00pm and offers diverse clinical and administrative duties to ensure a smooth patient experience.

The ideal candidate will be proficient with EHRs, perform basic clinical tasks, and provide compassionate, patient-centered care while coordinating with multiple providers across

Qualifications

• High school diploma or equivalent; completion of a medical assistant program preferred.
• BLS Certification.
• Proficient in electronic health record (EHR) systems and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Bilingual (English/Spanish) is a plus.

Responsibilities

• Assist healthcare providers with patient examinations and procedures.
• Prepare and maintain examination rooms and equipment.
• Take patient histories, vital signs, and assist with patient inquiries.
• Administer medications and perform basic lab tests as directed.
• Schedule patient appointments and manage medical records.
• Ensure compliance with all safety and health regulations.
• Provide exceptional customer service to patients and their families.
• Provide a high-quality, patient-centered experience by demonstrating professionalism, empathy, and respect in all patient interactions.
• Prepare patients for exams and procedures by obtaining histories, documenting chief complaints, and ensuring patient comfort.
• Assist providers with examinations, procedures, and clinical workflows.
• Communicate clearly with patients regarding visit expectations, care instructions, and follow-up plans.
• Address patient concerns promptly and elevate issues appropriately when needed
• Obtain and accurately document vital signs, medical histories, and other relevant patient information in the EHR.
• Prepare and maintain exam rooms, ensuring proper supplies, equipment, and cleanliness standards are met.
• Perform clinical procedures within scope, including specimen collection, medication administration, minor procedures, POCT, and QC.
• Support infection control protocols and maintain compliance with OSHA and clinical safety guidelines.
• Administrative & EHR Responsibilities
• Accurately document all patient interactions, orders, and clinical activities in the EHR.
• Manage provider workflows by supporting documentation, order entry, and follow-up tasks.
• Scan, index, and manage patient records and clinical documents within the EHR.
• Ensure timely completion of tasks, including patient follow-up and care coordination.
• Phone & Communication Management
• Answer incoming calls professionally and triage based on urgency.
• Respond to patient inquiries and document communications in the EHR.
• Support additional communication channels (e.g., patient portal messages).
• Care Coordination & Follow-Up
• Assist with patient follow-up activities, including communicating lab results and scheduling.
• Coordinate with internal teams to ensure continuity of care and care plans.
• Support referral coordination and documentation when applicable.
• Compliance & Safety
• Maintain HIPAA and confidentiality; follow infection control and safety guidelines.
• Team Collaboration & Operations
• Work with providers, clinical staff, and administration to support efficient operations.
• Maintain a clean, organized clinical environment.
• Contribute to a positive workplace culture and process improvements.
• Perform other duties as assigned

Skills

Excellent communication

Multitasking

EHR proficiency

MS Office

Bilingual English/Spanish

Education

High school diploma or equivalent

Medical Assistant program (preferred)

BLS Certification

Tools

EHR systems

Job description

Metis Practice Solutions is seeking a detail-oriented Medical Assistant to join our floating team, supporting five San Diego clinics (Kearny Mesa, Santee, Poway, Linda Vista, and Point Loma). This M-F role runs 8:30am–5:00pm and offers diverse clinical and administrative duties to ensure a smooth patient experience.

The ideal candidate will be proficient with EHRs, perform basic clinical tasks, and provide compassionate, patient-centered care while coordinating with multiple providers across