Job Summary
Under the direction of a licensed professional, the Medical Assistant performs and oversees functions within scope of practice related to the clinical activities, including but not limited to: maintaining patient flow by assisting and promoting the delivery of health care, performs technical procedures and clinically-oriented activities. The Medical Assistant will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management, which embodies the "Service First" philosophy to promote customer satisfaction.
Essential Functions
- Facilitates efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with scope of practice.
- Performs necessary administrative duties to ensure all information is current and updated.
- Includes maintenance and monitoring of electronic health record.
- Maintains and cleans environment, work area, equipment and communicates any equipment malfunctions to appropriate department/unit personnel.
- Greets and communicates with patients and families in a manner consistent with care and respect.
- Communicates, collaborates and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
- Collects, monitors and reports patient data/needs to licensed team members as directed.
- Follows documentation standards.
- Demonstrates high standard of moral and ethical behavior.
- Commits to continuous improvement of patient experience, which includes patient safety, quality of care and excellent service.
- Advocates for privacy, confidentiality and security of patient, staff and organizational data.
- Adheres to the organization’s published values, standards and policies.
- Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge and skills necessary for the satisfactory performance of all assigned responsibilities.
- Completes required continuous training and education, including department specific requirements.
- Assists providers with examinations, procedures and/or treatments by preparing patient and ensuring appropriate supplies/equipment are readily available.
- Prepares, administers and documents medications that are within scope of practice and directed by the provider.
Qualifications Required
- High School Diploma or equivalent Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training OR a minimum of one (1) year of experience working specifically in the role of a Medical Assistant, LPN, Paramedic or EMT performing direct patient care and clinical support functions consistent with MA scope of practice.
- CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 120 Days
- CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 120 Days
- CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 120 Days
- CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 120 Days
- CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 120 Days
- CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days
- CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days
- Preferred 1 year of relevant experience Working in a physician practice or healthcare setting
How Corewell Health cares for you
- Comprehensive benefits package to meet your financial, health, and work/life balance goals.
- Learn more here.
- On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
Location & Schedule
- Primary Location SITE - Watervliet Medical Office Building - 450 Medical Park Dr - Watervliet
- Department Name Staffing Office Float Pool - Watervliet Hosp
- Employment Type Part time Shift Day (United States of America)
- Weekly Scheduled Hours 32
- Hours of Work 7 a.m. to 5:45 p.m.
- Days Worked Variable
- Weekend Frequency N/A
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.