Medical Assistant - EJGH Neurology Clinic

100 LCMC Health; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health seeks a Medical Assistant to provide clinical and non-clinical support to physicians and staff in a fast-paced clinic environment. You will assist with patient flow, scheduling, documentation, and sample handling while maintaining confidentiality and compassionate care.

The role emphasizes preparing exam rooms, taking vital signs, and ensuring equipment safety, with CPR certification and a preferred medical assistant credential. Louisiana-based facility with community-focused care.

Qualifications

• High school diploma required; Medical Assistant certification preferred.
• Current CPR certification or obtain no later than 14 days of hire.
• Previous experience as a medical assistant in a healthcare setting strongly preferred.

Responsibilities

• Provide clinical and non-clinical support to physicians and mid-level providers.
• Assist with patient flow, scheduling, and careful documentation in the medical record.
• Take and record vital signs, prep exam rooms, and ensure equipment is safe and ready for use.
• Maintain patient confidentiality and deliver compassionate care in a fast-paced clinic.

Education

High school diploma

Medical Assistant certification

CPR certification

Job description

Your job is more than a job Why a Great Place to Work:

You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.

Essential Function:

The Medical Assistant provides both clinical and non-clinical support to the physicians and mid-level providers. Assists physicians, providers and licensed staff in the management of patient flow and the environment of care, phone messaging, scheduling authorization of procedures, surgeries, deliveries and other duties that fall within the scope of non-licensed staff. Clinical: Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider. Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic. Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure. Provides comfort for patients with consideration of age and special needs. Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy. Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately. Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary. Documentation: Documents appropriately in the patient medical record according to established departmental guidelines. Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments. Prepares safety reports when warranted or as directed by the Clinic Manager/designee. Professionalism and Support: Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff. Consults and keeps clinic manager informed of clinic activities, requirements, and problems. Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis. Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner. Safety and Infection Control: Implements standard and transmission-based precautions, per hospital policy. Ensures patient safety during clinic visits, per hospital policy. Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee. Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds. Clerical Support: Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider. Obtains medical records from outside facilities when needed or requested by medical provider. Scans outside correspondence into the appropriate area of the electronic medical record. Answers the telephone and routes calls promptly to the appropriate person.

Job Qualifications:

High school diploma Medical Assistant certification preferred Licenses, Certificates and Credentials: Must have current CPR certification or obtain no later than 14 days of hire. Other Qualifications: Previous experience as a medical assistant in an appropriate healthcare setting strongly preferred.

WORK SHIFT:

Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one‑size‑fits‑all, think one‑of‑a‑kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

About LCMC Health

One‑of‑a‑kind care comes from one‑of‑a‑kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra‑extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.