Medical Assistant - Cardiology Clinic

100 LCMC Health; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LCMC Health in the New Orleans area is seeking a Clinic Assistant to support frontline clinical operations. You will take vital signs, assist with patient flow, and maintain a clean, safe clinic environment.

The role requires basic computer and data entry skills, familiarity with MS Office, and the ability to document in EMR while protecting patient privacy. Emphasis is on teamwork and adherence to hospital policies.

Qualifications

• High School Diploma or GED or equivalent, or 2 years of related work experience.
• BLS certification from American Heart Association is required.
• Knowledge of general medical terminology and HIPAA regulations.

Responsibilities

• Record vital signs, identify abnormal values, and report to clinical staff.
• Assist patient arrival, schedule appointments, and facilitate exit.
• Maintain clinic equipment, supplies, and cleanliness between patients.
• Document in patient records per guidelines and navigate EMR for results.
• Ensure privacy of patient information and participate in safety/QI activities.

Skills

Data entry

MS Office

Analytical skills

Multi-tasking

Independence

Education

High School Diploma/GED

2 years work experience

Tools

MS Word

MS Excel

MS PowerPoint

EMR systems

Job description

GENERAL DUTIES Clinical

• Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
• Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.
• Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
• Provides for comfort needs of patients with consideration of age and special needs.
• Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic's end) according to hospital policy.
• Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately.
• Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.

Documentation

• Documents appropriately in the patient medical record according to established departmental guidelines.
• Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.
• Prepares safety reports when warranted or as directed by the Clinic Manager/designee.
• Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.

Professionalism and Support

• Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff.
• Consults and keeps clinic manager informed of clinic activities, requirements, and problems.
• Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.
• Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.

Safety and Infection Control

• Implements standard and transmission-based precautions, per hospital policy.
• Ensures patient safety during clinic visits, per hospital policy.
• Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
• Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.

Clerical Support

• Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider.
• Obtains medical records from outside facilities when needed or requested by medical provider.
• Scans outside correspondence into the appropriate area of the electronic medical record.
• Answers the telephone and routes calls promptly to the appropriate person.

Minimum Qualifications

High School Diploma/GED or equivalent OR 2 years of work experience.

Licenses and Certifications

Basic Life Support (BLS) certification from American Heart Association.

Knowledge, Skills, and Abilities

• Knowledge of general medical terminology, hospital policies and procedures and Joint Commission and HIPAA regulations.
• Ability to obtain and maintain accurate patient medical records.
• Basic computer and data entry skills MS Office applications (Word, Excel and Power Point), analytical skills to determine job priorities, multi-task and work independently.

Reporting Relationships

Does this position formally supervise employees? No

Work Shift

Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond.

If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.