Medical Assistant - Primary Care Clinic

320 Crescent City Physicians, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Deliver healthcare with heart

Be honest and real, but with COMPASSiO

Lagniappe in care

Job summary

320 Crescent City Physicians, Inc. is seeking staff to support daily clinical operations in a fast-paced clinic. You will measure vital signs, assist with patient flow from arrival to exit, and help ensure patient safety and comfort during visits.

The role requires basic medical terminology knowledge, HIPAA compliance, and the ability to manage multiple tasks while maintaining accurate documentation in the electronic medical record.

Qualifications

• High School Diploma/GED or equivalent OR 2 years of work experience.
• Basic computer and data entry skills MS Office applications (Word, Excel and Power Point).
• Knowledge of general medical terminology, hospital policies and procedures.

Responsibilities

• Measures and records vital signs and reports findings to nursing staff or provider.
• Assists with patient arrival, schedules appointments, and facilitates patient exit.
• Recognizes emergencies and responds per policy.
• Provides for patient comfort considering age and needs.
• Maintains clinic equipment, supplies, and exam rooms.
• Collects and prepares laboratory specimens for testing or transport.

Skills

Vital signs

HIPAA compliance

Communication skills

Multi-tasking

Medical terminology

Data entry

Education

High School Diploma or GED or 2 years work experience

Tools

MS Office

EMR navigation

Job description

GENERAL DUTIES

• Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
• Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.
• Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
• Provides for comfort needs of patients with consideration of age and special needs.
• Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy.
• Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately.
• Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.
• Documents appropriately in the patient medical record according to established departmental guidelines.
• Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.
• Prepares safety reports when warranted or as directed by the Clinic Manager/designee.
• Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
• Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff.
• Consults and keeps clinic manager informed of clinic activities, requirements, and problems.
• Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.
• Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.
• Implements standard and transmission-based precautions, per hospital policy.
• Ensures patient safety during clinic visits, per hospital policy.
• Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
• Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
• Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider.
• Obtains medical records from outside facilities when needed or requested by medical provider.
• Scans outside correspondence into the appropriate area of the electronic medical record.
• Answers the telephone and routes calls promptly to the appropriate person.

MINIMUM QUALIFICATIONS

• High School Diploma/GED or equivalent OR 2 years of work experience.

LICENSES AND CERTIFICATIONS

• Basic Life Support (BLS) certification from American Heart Association.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of general medical terminology, hospital policies and procedures and Joint Commission and HIPAA regulations.
• Ability to obtain and maintain accurate patient medical records.
• Basic computer and data entry skills MS Office applications (Word, Excel and Power Point), analytical skills to determine job priorities, multi-task and work independently.

REPORTING RELATIONSHIPS

• Does this position formally supervise employees? No

WORK SHIFT

• Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Touro Touro, at the forefront of medical excellence within LCMC Health’s incredible community of care, has been regionally recognized for 165 years as one of New Orleans' most enduring healthcare monuments. It’s where babies come from and New Orleanians are cared for. Learn more about Touro and our Leapfrog “Grade A” Hospital Safety distinction

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do
• You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference.

About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.