Medical Assistant, Neurodiagnostics

100 LCMC Health; United States; On-site; USD 35,000 - 52,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Clinical Assistant to support clinics with patient intake, vital signs, scheduling, and smooth patient flow. You will assist with arrivals and departures, respond to emergencies, and ensure safety and comfort while following hospital policy and privacy guidelines.

The role requires a High School Diploma or GED, Basic Life Support certification, and solid EMR/data entry skills.

Qualifications

• High School Diploma/GED or equivalent.
• Basic Life Support (BLS) certification.
• Knowledge of medical terminology and HIPAA regulations.
• Ability to navigate EMR and maintain records.

Responsibilities

• Measure and record vital signs and report abnormalities.
• Assist patient arrival and scheduling of follow-up appointments.
• Maintain patient comfort and confidentiality.
• Document in the EMR according to guidelines.
• Prepare equipment and ensure infection control.
• Stock exam rooms and manage supplies.
• Answer the phone and route calls promptly.

Skills

Medical terminology

HIPAA compliance

Data entry

MS Office (Word, Excel)

Education

High School Diploma/GED or equivalent

Tools

EMR software

Job description

Your job is more than a job. Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It's a responsibility we take seriously. Because we don't just serve the New Orleans community—we're at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you're making an authentic impact, you give a little extra to every day— as a person, with your team, in your community—and that's one of the reasons why you'll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do.

GENERAL DUTIES:

• Clinical:
  • Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.
  • Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.
  • Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.
  • Provides for comfort needs of patients with consideration of age and special needs.
  • Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy.
  • Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately.
  • Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.
• Documentation:
  • Documents appropriately in the patient medical record according to established departmental guidelines.
  • Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.
  • Prepares safety reports when warranted or as directed by the Clinic Manager/designee.
  • Maintains privacy of patient personal health information by ensuring computer screens are secure in the absence of medical/nursing/clinical staff.
• Professionalism and Support:
  • Demonstrates honesty, promptness, dependability, courtesy and respect in interactions with patients, caregivers, customers, co-workers and staff.
  • Consults and keeps clinic manager informed of clinic activities, requirements, and problems.
  • Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.
  • Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.
• Safety and Infection Control:
  • Implements standard and transmission-based precautions, per hospital policy.
  • Ensures patient safety during clinic visits, per hospital policy.
  • Reports any safety hazards or violations in patient or clinic environment to Clinic Manager or designee.
  • Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
• Clerical Support:
  • Participates in the clinic preparation process by gathering appropriate clinical documentation for review by the medical provider.
  • Obtains medical records from outside facilities when needed or requested by medical provider.
  • Scans outside correspondence into the appropriate area of the electronic medical record.
  • Answers the telephone and routes calls promptly to the appropriate person.

MINIMUM QUALIFICATIONS:

• High School Diploma/GED or equivalent OR 2 years of work experience.

LICENSES AND CERTIFICATIONS:

• Basic Life Support (BLS) certification from American Heart Association.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of general medical terminology, hospital policies and procedures and Joint Commission and HIPAA regulations.
• Ability to obtain and maintain accurate patient medical records.
• Basic computer and data entry skills MS Office applications (Word, Excel and Power Point), analytical skills to determine job priorities, multi-task and work independently.

WORK SHIFT:

Variable Hours (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Children’s Hospital, at the heart of LCMC Health’s incredible community of care, has been the go-to hospital for expert children's health, wellness, and one-of-a-kind care in Louisiana and the Gulf Coast. Learn more about Children's Hospital’s 40+ specialties and our national ranking by U.S. News & World Report as a Best Children's Hospital Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference.

About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you're the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let's make every day extraordinary, together.