MEDICAL ASSISTANT - Dunlap Family Physicians

Aultman Health Foundation; Orrville (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Aultman Orrville Dunlap Family Physicians is seeking a Medical Assistant to provide clinical support, educate patients, and coordinate with the office team while adhering to Ohio Administrative Code. This role supports physicians in a busy family practice serving pediatrics and geriatrics in Orrville, with cross-location coverage as needed.

Qualified candidates have completed an approved Medical Assisting Program with current certification; BLS with RQI and strong EMR skills are required.

Qualifications

• Graduate of an approved Medical Assisting Program and current certification.
• Experience preferred but willing to train new graduates.
• BLS training with RQI is required.

Responsibilities

• Review patient records prior to visits to ensure completeness.
• Triage calls and relay messages to patients per HIPAA policy.
• Obtain vital signs and document accurate lists in the EHR.
• Refill prescriptions per policy; schedule referrals and tests.
• Educate patients on tests/medications per provider instructions.
• Restock and clean exam rooms; maintain patient privacy.

Skills

EMR navigation

Interpersonal skills

Adaptability

Team collaboration

Education

Medical Assisting Program

Tools

EHR software

AHA BLS Certification

Job description

Qualified candidates can receive up to a $2,400 sign‑on bonus with this position. Apply today to learn more!

Legal Entity

Orrville Hospital Foundation

Position Summary

The primary role of the Medical Assistant in our family practice is to provide clinical support to healthcare providers, educate patients and their families, and collaborate effectively with the entire office team, all while adhering to Ohio Administrative Code.

Department Summary

Aultman Orrville Dunlap Family Physicians is a family practice that specializes in acute and chronic care for pediatrics and geriatrics, preventative care, and minor surgeries. Our practice has offices located in Apple Creek, Dalton, Doylestown, and Orrville with 9 physicians and 12 Advanced Practitioners. We are dedicated to providing compassionate, comprehensive care to our patients and community at every stage of life.

Qualifications

• Graduate of an approved Medical Assisting Program and current certification
• Experience preferred but willing to train new graduates
• Obtain and maintain current American Heart Association (AHA) training in Basic Life Support (BLS) utilizing Resuscitation Quality Improvement (RQI) is required

Skills

• Comfort with technology and the ability to navigate electronic medical records efficiently.
• Strong interpersonal skills to maintain professionalism in the workplace.
• Adaptability to changing work environment or needs.
• Ability to work collaboratively and foster positive relationships with colleagues, patients, and others.

Responsibilities & Expectations

• Reviews patients’ medical records prior to visits to ensure completeness, confirm test results are available, and verify that quality measures and recommendations are being met.
• Performs message/phone triage and has direct patient contact to ensure timeliness of return calls and relaying of messages to patients and/or designated HIPAA complaint party.
• Checks physicians schedules frequently for any add-ons or updates.
• Rooms patients in a timely manner making sure to identify patient and compare with chart. Obtains vital signs, height, weight, a current and accurate medication list, and all other pertinent information for the providers to assess the patient.
• Refills prescriptions according to policy and protocol.
• Assist with scheduling of urgent and non-urgent referrals and testing.
• Accurately completes medical forms (e.g., disability forms, home health forms, etc.).
• Assist with set up and performance of office procedures as directed.
• Documents properly and legally in patient’s chart.
• Accurately educates patients on all tests and medications ordered, in accordance with office policy and as directed by the provider.
• Returns phone calls to patients by the end of the business day.
• Immediately informs the provider of abnormal results and notifies the patient on the same business day, following the provider's instructions.
• Takes ownership of restocking and cleaning exam rooms after use according to protocol.
• Uses the EHR to accurately document and inform providers of patient interactions.
• Ability to work independently managing nurse schedule.
• Any other duties as assigned by Practice Manager and/or Clinical Lead.

Working Conditions

• Typically follows a 4‑day work week, with 8‑10 hour shifts.
• Cross training in all areas of the department is required.
• Staff may be assigned to different locations within the practice.
• Subject to frequent interruptions during performance of duties.
• Expected to adhere to office policies and procedures.

Hazardous Exposure Category

Category I – Includes tasks that involve exposure to blood, body fluids, or tissues. All procedures or other job‑related tasks that involve an inherent potential for spills or splashes of, or mucous membrane or skin contact with blood, body fluids or tissues are Category I tasks. Use of appropriate protective measures is required for every employee engaged in Category I tasks.

Physical Addendum

Lifting 0‑10 lbs
Continuous 66% of the day
Lifting 10‑20 lbs
Frequent 34‑65%
Lifting 20‑35 lbs
Occasional 10‑33%
Lifting 35‑50 lbs
Occasional 10‑33%
Lifting 50‑75 lbs
Occasional 10‑33%
Lifting 75‑100 lbs
Occasional 10‑33%
Lifting over 100 lbs
Occasional 10‑33%
Forward Reaching
Frequent 34‑65%
Overhead Reaching
Frequent 34‑65%
Standing
Frequent 34‑65%
Walking
Frequent 34‑65%
Sitting
Continuous 66% of the day
Climbing
Never
Stairs/Ladder
Occasional 10‑33%
Bending/Stooping
Frequent 34‑65%
Twisting/Turning
Kneeling/Squatting
Crawling
Pushing/Pulling 0‑10 lbs
Frequent 34‑65%
Pushing/Pulling 10‑20 lbs
Occasional 10‑33%
Pushing/Pulling 20‑35 lbs
Occasional 10‑33%
Pushing/Pulling 35‑50 lbs
Occasional 10‑33%
Pushing/Pulling 50‑100 lbs
Occasional 10‑33%
Pushing/Pulling over 100 lbs
Occasional 10‑33%
Carrying 0‑10 lbs
Carrying 10‑20 lbs
Carrying 20‑35 lbs
Carrying 35‑50 lbs
Carrying 50‑100 lbs
Carrying over 100 lbs
Grasping/repetitive sustained
Frequent 34‑65%
Fine motor coordination
Continuous 66% of the day
Vision: Near/Far/Color
Continuous 66% of the day
Hearing: ordinary conversation/other
Continuous 66% of the day

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. The organization is an EEO/AA Employer M/F/Disability/Vet.

Accommodation Statement

The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.