UNIT ASSISTANT - LABOR & DELIVERY

Aultman Health Foundation; Canton (OH); On-site; USD 20,664,000 - 26,174,000; Full time

Job summary

The Unit Assistant at Aultman Birth Center performs clerical duties including answering phones, taking call lights, assisting physicians during rounds, order entry, and chart preparation.

This role contributes to hospital operations through timely communication, meticulous attention to detail, and a commitment to confidentiality, safety, and outstanding customer service.

Qualifications

• High School Diploma or equivalent.
• Clinical Experience preferred.
• Punctuality with daily activities and attendance policy.
• Must obtain and maintain BLS (AHA) training.

Responsibilities

• Answering phones and call lights.
• Assist physicians during rounds.
• Order entry and chart preparation/tear down.
• Maintain confidentiality and professional interactions.
• Communicate with medical, nursing and interdepartmental staff.
• Support safety programs and customer service initiatives.

Skills

Computer skills

Organized

Detail oriented

Communication

Confidentiality

Customer service

Safety awareness

Team interaction

Email review

Education

High School Diploma or equivalent

BLS Certification (AHA)

Job description

The primary purpose of the Unit Assistant is to perform clerical duties. The UA role involves answering phones, answering call lights, assisting physicians during their rounds, order entry, along with chart preparation and tear down.

Department Summary

The Aultman Birth Center is a level III maternity center licensed by the State of Ohio. The Birth Center provides care to well newborns and patients across the maternity continuum, Including emergency, antepartum, intrapartum and postpartum care.

Qualifications

• High School Diploma or equivalent.
• Clinical Experience, preferred.
• Adheres to the hospital attendance policy and will make every effort to consistently be punctual when reporting to work and during daily activities.
• Obtain and maintain current American Heart Association (AHA) training in Basic Life Support (BLS) utilizing Resuscitation Quality Improvement (RQI) is required.

Skills

• Proficient computer skills to complete tasks as required.
• Must be organized, able to effectively prioritize tasks and exhibit appropriate time management skills.
• Must be detail oriented while focusing on safe practices and quality care.
• Demonstrates effective communication.
• Effective appropriate and professional interactions with colleagues/physicians, patients and visitors.
• Maintains professionalism and confidentiality in all communications.
• Communicates effectively with medical, nursing and interdepartmental staff.
• Participates in and supports hospital safety programs and initiatives.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Exhibits High Reliability Organization (HRO) tools and tones.
• Responsible for timely review of emails, department communications and applicable learning assignments and completion as applicable.
• Other duties as assigned.

Working Conditions

• Varied locations and hours as required by the job
• Work weekends and holidays as assigned or as applicable based on department needs.
• Meal and break times are coordinated with other staff members to maintain adequate coverage.
• Subject to frequent interruptions and changes in priority of duties throughout the day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status. The organization is an EEO/AA Employer Disability/Vet.

The organization will provide reasonable accommodations to employees or applicants with disabilities, as defined by the Americans with Disabilities Act, who are otherwise qualified to safely perform the essential functions of the job, with or without accommodation, unless such accommodation would constitute an undue hardship on the organization or poses a direct threat to the health and safety of the individual or others that cannot be sufficiently mitigated by reasonable accommodation. Any applicant or employee who requires an accommodation to perform the essential functions of his or her job or to enjoy equal benefits and privileges of employment should notify the Aultman Human Resource Department and request such an accommodation.