Medical Assistant, Dermatology Clinic

Mercy Health System; Lake Geneva (WI); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Job summary

Mercyhealth in Wisconsin is seeking a Medical Assistant to prepare patients for appointments, assist during exams and procedures, schedule visits, answer calls, and maintain accurate patient records. The role also coordinates referrals, aids with lab work, and supports quality improvement initiatives.

Graduate of ABHES/CAAHEP-accredited MA programs (or equivalent) with CPR/BLS within 90 days; injection training and pharmacology competency are required.

Qualifications

• Graduate of an ABHES or CAAHEP-accredited medical assistant program or equivalent
• CPR or BLS certification within 90 days
• Medication injection training and pharmacology competency required

Responsibilities

• Rooms patients and prepares data for exams
• Assists in examinations, treatments and procedures
• Assists with laboratory procedures and QI projects
• Answers calls, schedules appointments, and triages inquiries
• Coordinates referrals with insurance and physician offices
• Collects payments and issues receipts
• Maintains and orders clinic supplies

Skills

Manual dexterity

Phone etiquette

Interpersonal skills

Medical terminology

Education

ABHES/CAAHEP-accredited Medical Assistant program

Post-secondary MA program with regional/national accreditation

NCCA/NHA certification or eligible

Tools

Scheduler software

Job description

OVERVIEWThis role involves preparing patients for appointments, assisting with exams and medical procedures, scheduling appointments, answering calls, and maintaining accurate patient records. It also includes coordinating referrals, assisting with lab work and quality improvement projects, collecting payments, and keeping the clinic organized and stocked with supplies.SCHEDULE: 32-hours per week, full-timeSHIFT: DaysESSENTIAL DUTIES AND RESPONSIBILITIESRooms patients, collects assessment data and prepares patient according to specific need.Assists in examination, treatment and other clinic procedures.Assists with laboratory procedures, screening tests and QI projects.Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.Schedules appointments and enters appointment date and time into computerized scheduler.Conducts reminder calls to all patients.Greet and directs patients, salespeople, and visitors.Registers patients by verifying that patient's record is up to date and accurate.Makes appropriate changes in computer system and on patient's chart.Coordinates referrals for patients through insurance and other physician offices.Collects payment from patients and issues receipt where applicable.Prepares and maintains patient charts.Maintains and orders supplies.CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONSTo perform the job successfully, an individual should demonstrate the following behavior expectations:Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.EDUCATION AND EXPERIENCEGraduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred.CERTIFICATION AND LICENSUREApproved CPR or BLS certification required within 90 days.Medication injection training and pharmacology is a required competency to perform medication administration.SKILLS AND ABILITIESN/ASPECIAL PHYSICAL DEMANDSThe Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.Manual dexterity needed to operate equipment, perform procedures, operate telephone and keyboard. Must be able to lift and transfer patients. While performing the duties of this Job, the employee is frequently required to stand, walk; handle, finger and feel; reach; talk and hear. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, crawl, taste and smell. This job requires the employee to exert 10 to 25 pounds of force frequently and 25 to 50 pounds of force occasionally. Pushing and pulling equipment to provide care Specific vision abilities required by this job include frequent close vision. Occasionally distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.LEVEL OF SUPERVISIONSome independent judgment is required, but decisions are limited by standard practices or procedures.SUPERVISESN/APAY RANGE:$18.28 - $26.51Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women