Medical Assistant: Compassionate Patient Care

Ochsner Health; Houma (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Houma, LA is seeking a patient‑focused Medical Assistant to support care teams across in-person, electronic, and telephone encounters.

You will assist with patient registration, prepare the exam room, and document essential information while maintaining confidentiality. A high school diploma/GED is required; BLS certification is preferred, and formal medical assistant training is a plus.

Qualifications

• Clinical knowledge.
• Proficiency with computers, software, and web-based applications.
• Effective verbal and written communication skills.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Handles other duties as assigned effectively and efficiently
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

Job description

Ochsner Health in Houma, LA is seeking a patient‑focused Medical Assistant to support care teams across in-person, electronic, and telephone encounters.

You will assist with patient registration, prepare the exam room, and document essential information while maintaining confidentiality. A high school diploma/GED is required; BLS certification is preferred, and formal medical assistant training is a plus.