Compassionate Medical Assistant - Patient Care Pro

Ochsner Health; New Orleans (LA); On-site; USD 38,000 - 48,000; Full time

Job summary

Ochsner Health in New Orleans seeks a dedicated Medical Assistant to support patients and providers across in-person, telehealth, and electronic care. You will prepare exam rooms, facilitate patient flow, document visits, and maintain clinical competencies with ongoing professional development.

Required is a High School diploma or GED and Medical Assistant Certification with BLS. Strong communication and customer service skills are essential in a diverse patient population.

Qualifications

• High school diploma or GED required.
• Medical Assistant Certification required.
• BLS certification preferred.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient's questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Meets DOT testing programs if working in an occupational health clinic.
• Adapts communication to the patient population while respecting privacy.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Clinical knowledge

Computer literacy

Verbal and written communication

Interpersonal and customer service

Education

High School Diploma/GED

Formal Medical Assistant training program

Job description

Ochsner Health in New Orleans seeks a dedicated Medical Assistant to support patients and providers across in-person, telehealth, and electronic care. You will prepare exam rooms, facilitate patient flow, document visits, and maintain clinical competencies with ongoing professional development.

Required is a High School diploma or GED and Medical Assistant Certification with BLS. Strong communication and customer service skills are essential in a diverse patient population.