Medical Assistant - Certified/Registered

East Chicago; East Chicago (IN); On-site; USD 45,000 - 58,000; Full time

Job summary

East Chicago is hiring a Certified/Registered Medical Assistant to support Immunization Services within the City Health Department. The role emphasizes patient care, clinical support, and community health programs.

The candidate will work full-time, handle vital signs, documentation, immunization clinics, and medical records with emphasis on confidentiality and safety. Training in HIPAA and workplace protocols is required.

Qualifications

• Knowledge of basic clinical procedures and patient care.
• Ability to obtain vital signs, document health information, and assist with procedures.
• Follows infection-control and HIPAA requirements.

Responsibilities

• Obtain and document patient vital signs and histories.
• Prepare patients for examinations and procedures.
• Assist physicians and nurses with clinical services.
• Support immunization clinics and preventive health programs.
• Maintain accurate electronic medical records and confidentiality.
• Disinfect and maintain examination rooms and supplies.
• Monitor inventory and assist with supply management.

Skills

Clinical knowledge

Patient care

Infection control

Communication skills

Organization skills

Education

High school diploma or GED

Tools

Electronic Health Records

MS Office

Job description

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Medical Assistant - Certified/Registered

"Compassionate Care. Healthier Communities. Make a Difference."
We are seeking a dedicated and compassionate Certified/Registered Medical Assistant to support Immunization Services within the City of East Chicago Health Department and promote the health and well-being of our community.

Department: Health Department / Immunizations

Position: Medical Assistant (Certified/Registered)
Employment Status: Full-Time | Non-Exempt
Posting Period: Priority Application Review 10/19/2026 / Open Until Filled

Salary: In accordance with the City of East Chicago's Salary Ordinance passed by the Common Council

Position Summary

The City of East Chicago Health Department is seeking a dedicated and compassionate Certified/Registered Medical Assistant to support clinical services, preventive healthcare, and community health programs. The ideal candidate will possess strong clinical and organizational skills, demonstrate professionalism and compassion when working with patients, and be committed to improving the health and well-being of our community.

Primary Responsibilities

• Obtain and accurately document patient vital signs, medical histories, and health information.
• Prepare patients for examinations, screenings, and authorized medical procedures.
• Assist physicians, nurses, and other healthcare professionals with clinical services.
• Support immunization clinics, preventive health screenings, and community outreach programs.
• Maintain accurate electronic medical records while protecting patient confidentiality.
• Clean, disinfect, and maintain examination rooms, medical equipment, and clinical supplies.
• Monitor medical inventory and assist with supply management and documentation.
• Follow established infection-control, patient safety, and public health procedures.
• Perform other related duties as assigned.

Minimum Qualifications

• High school diploma or GED required.
• Valid Indiana Driver’s License is required.
• At least one year of clerical, administrative, records-management, customer-service, accounting-support, or cash-handling experience preferred.
• Strong computer, data-entry, organizational, customer-service, and written and verbal communication skills.
• Ability to maintain confidentiality, review documents accurately, follow detailed procedures, and manage competing priorities.
• Successful completion of an accredited or otherwise department-approved Medical Assistant training program.
• Demonstrated knowledge of basic clinical procedures, medical terminology, and patient care.
• Proficiency with computers, electronic medical records, and standard office applications.
• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively with diverse populations while maintaining professionalism and confidentiality.

Preferred Qualifications

• At least one year of experience in a medical office, clinic, hospital, or public health setting.
• Experience with immunizations, preventive health screenings, or community health programs.
• Familiarity with electronic health records and public health reporting systems.

Required Credentials and Training

• Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or another nationally recognized Medical Assistant credential approved by the City.
• Current Basic Life Support (BLS) certification, including CPR and AED, or ability to obtain certification before performing duties requiring it.
• Ability to complete required training in HIPAA, OSHA Bloodborne Pathogens, infection prevention, patient safety, and applicable departmental procedures.
• Ability to maintain required certifications and demonstrate continued clinical competency.

Knowledge, Skills, and Abilities

The successful candidate should possess or demonstrate the ability to develop:

• Clinical Knowledge: Knowledge of medical terminology, basic clinical procedures, patient care, immunizations, and preventive health practices.
• Patient Care Skills: Ability to accurately obtain vital signs, document patient information, and assist with authorized clinical procedures.
• Safety and Compliance: Knowledge of infection control, OSHA safety standards, HIPAA confidentiality requirements, and proper handling of medical equipment and supplies.
• Communication and Interpersonal Skills: Ability to communicate professionally, compassionately, and effectively with patients, healthcare professionals, and diverse populations.
• Technical and Organizational Skills: Proficiency in electronic health records, medical documentation, inventory management, and maintaining accurate records.
• Professional Judgment: Ability to follow clinical instructions, recognize and report patient concerns, maintain confidentiality, and work effectively in a team-oriented healthcare environment.

Important Information About This Posting

• This posting summarizes the position's primary duties and qualifications. The complete job description is available on the City's website, upon request, and during the interview process.

The City of East Chicago does not discriminate in its employment decisions based on race, color, religion, gender, age, genetic information, disability, national origin, ancestry, veteran status, or any other characteristic protected by law.