Medical Assistant

Outreach Community Health Centers; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Outreach Community Health Centers is seeking a Medical Assistant to support primary care in an outpatient setting. The MA will perform clinical and administrative tasks to keep patient flow smooth and care coordinated.

Strong communication and teamwork are essential to deliver preventative, patient-centered services. Responsibilities include vital signs, intake, EHR documentation, vaccine administration, room preparation, and basic tests.

Qualifications

• Medical Assistant certification is required.
• Associate of Science degree and AAMA certification are preferred.
• CPR certification is mandatory.
• At least one year of experience in a clinic, physician’s office, or hospital setting is preferred.
• Nursing students who have completed at least two clinical rotations will also be considered.

Responsibilities

• Measure and document vital signs and patient history in the EHR (Epic).
• Collect intake information and record patient history using tools and protocols.
• Assist with examinations, procedures, and treatments under supervision.
• Prepare and maintain exam rooms and medication/immunization records in the EHR.
• Perform CLIA-waived tests and basic clinical screenings as required.
• Adhere to HIPAA and maintain confidentiality; coordinate care with the health team.

Job description

In order to be considered for this position, candidates must meet the following requirements:

Experience:

• At least one year of experience in a clinic, physician’s office, or hospital setting preferred.
• Nursing students who have completed at least two clinical rotations will also be considered.

Education & Certification:

• Medical Assistant certification is required.
• Associate of Science degree and AAMA certification are preferred.
• CPR certification is mandatory.

Job Summary:

The Medical Assistant (MA) plays a critical role in the delivery of primary care within an outpatient, ambulatory setting, with a focus on prevention and health maintenance. The MA is expected to implement principles of comprehensive, community-based, patient-centered care, ensuring that services are developmentally, culturally, and linguistically appropriate.

This role requires excellent customer service, communication, and teamwork, as well as the ability to effectively multi-task in a fast-paced environment. The Medical Assistant will perform clinical and administrative tasks in alignment with established policies, procedures, protocols, and standing orders. Responsibilities will be carried out in accordance with the MA Skill Checklist, reviewed during the orientation and probation periods, and updated as necessary by the supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Measure and document vital signs, patient medical history, medications and reason for visit in the EHR (Epic)
• Collect additional intake information per OCHC rooming protocol.
• Obtain, evaluate and record patient history using appropriate tools and protocols within the EMR (EPIC).
• Assist in the establishment, organization, and maintenance of patient medical records.
• Administer vaccines and medications as ordered (under supervision and per protocol).
• Maintain medication and immunization records in the EHR with the Wisconsin Immunization Registry.
• Prepare and maintain examination and treatment rooms in preparation for patient care.
• Perform an inventory of supplies and equipment for the department.
• Perform routine maintenance of clinical equipment.
• Perform pre-visit screenings following protocols approved by OCHC and the ordering provider.
• Apply computer and other electronic equipment techniques to support office operations.
• Receive, organize, prioritize, store, and maintain transmittable information utilizing electronic technology.
• Assist with examinations, procedures, and treatments as ordered by the provider and within legal boundaries.
• Prepare and administer oral and parenteral (excluding IV) medications and immunizations as directed by the ordering provider, and as permitted by Wisconsin law.
• Screen and follow up with test results, per provider recommendations.
• Perform CLIA-waived tests (including Blood glucose, UA, HCG, Hemasure, HgA1C, Lead, strep tests, swabs), per protocol.
• Perform EKGs, Spirometry, vision and hearing screens, and other clinical screenings as required.
• Document patient communication and clinical treatments timely, accurately, and appropriately.
• Screen and educate the patient as directed by the ordering provider in health maintenance, disease prevention, and compliance with the patient’s treatment plan.
• Identify community resources for health maintenance and disease prevention to meet individual patient needs.
• Schedule, coordinate, and monitor appointments.
• Recognize and respect cultural diversity.
• Employ professional telephone and interpersonal techniques, applying medical terminology appropriately in all settings.
• Adapt communication to an individual’s understanding.
• Recognize and respond effectively to verbal, nonverbal, and written communications.
• Serve as the communication liaison and patient advocate between the patient and health care team.
• Adhere to and enforce HIPAA regulations.
• Identify and respond to issues of confidentiality.
• Recognize and respond to emergencies.
• Perform tasks within legal and ethical boundaries.
• Comply with established risk management and safety procedures.
• Recognize professional credentialing criteria.
• Perform and actively participate in quality control, quality improvement, and organizational strategic plans.
• Attend and actively participate in department and other organizational meetings.
• Provide coverage for other staff members.
• Maintain skills through continuing education.
• Performs other duties as assigned.
• Assignment is not permanent and may be changed at any time at the discretion of the Clinical supervisors and or Associate Medical Director to meet the needs of the clinic.

Vaccination Requirement:

Outreach Community Health Centers mandates that all employees be fully vaccinated against MMR (Measles, Mumps, Rubella), Varicella, and Influenza. If offered a position and you are unable to receive these vaccinations due to religious or medical reasons, you may request a religious or medical exemption.

Outreach Community Health Centers, Inc. is an Equal Opportunity Employer