Medical Assistant-Care Navigator (Assisted Living Facilities)

Ascend Medical; Woodstock (GA); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Ascend Medical is seeking a dedicated Medical Assistant-Care Navigator to support healthcare providers in Assisted Living Facilities in Woodstock, GA. This hybrid role involves patient interaction, documentation, and coordination of care, offering competitive pay and benefits from day one.

Benefits

Sign On Bonus

Medical benefits on day one

401K with company match

Generous paid time off

Growth opportunities

Culture of respect and support

All equipment provided

Qualifications

• 2+ years of experience as a Medical Assistant in a primary care setting.
• Current Medical Assistant Certification (CMA, RMA, or similar) required.
• CPR/BLS Certification required.

Responsibilities

• Act as the primary scribe for the provider during patient visits.
• Ensure effective communication between the healthcare provider and ALF staff.
• Assist in managing the provider's daily schedule.

Skills

Documentation skills

Communication

Clinical skills

Problem-solving

Organizational skills

Education

High School Diploma or equivalent

Associate’s Degree in Medical Assisting

Tools

Athena EMR

Microsoft Office Suite

Job description

All Jobs > Medical Assistant-Care Navigator (Assisted Living Facilities)

Medical Assistant-Care Navigator (Assisted Living Facilities)
Woodstock, GA

Full-time

Description

Medical Assistant (Assisted Living Facilities) – Woodstock HYBRID

• $500 Sign On Bonus
• Role is typically in the field patient-facing M-F 9am to 2pm with remaining time admin/work from home (remote).
• Medical benefits on day one!
• 401K with company match
• Generous paid time off
• Growth opportunities
• Culture of respect and support
• All equipment provided

Position Summary

We are seeking a dedicated Medical Assistant (MA) to support a healthcare provider visiting Assisted Living Facilities (ALFs) in the Woodstock, Georgia area. The MA will serve as the scribe and the hub of communication, ensuring smooth operations between the provider, the ALF staff, and the patient’s family members, emergency contacts, or power of attorney when necessary. This role requires excellent documentation skills, effective communication, and the ability to manage the provider's schedule while ensuring continuity of care for geriatric patients.

The MA will work closely with the point of contact at the ALF to facilitate care, document patient visits and updates in Athena EMR, and help manage the provider's daily schedule. The ideal candidate will have 2+ years of experience as a Medical Assistant in a primary care setting, preferably with a focus on the geriatric population, and a current MA certification.

You’ll Be a Great Fit If You:·

• Thrive in a Mobile, Independent Role – You enjoy traveling and working outside a traditional office setting.
• Love Patient Interaction – You excel at building meaningful connections with elderly patients and caregivers.
• Are a Problem-Solver – You can think on your feet and adapt to different care environments.
• Have Strong Clinical Skills – You are proficient in phlebotomy, vitals, and assisting with medical procedures.
• Work Seamlessly with Providers – You collaborate effectively, ensuring smooth patient visits.
• Value Flexibility and Autonomy – You’re comfortable managing your schedule and responsibilities independently.
• Embrace Technology – You have experience using EMRs (Athena preferred) and other digital tools to document care efficiently.

This Medical Assistant position offers an exciting opportunity to work in a collaborative environment, supporting elderly patients and their care providers at an Assisted Living Facility (ALF). If you are an organized, compassionate, and experienced Medical Assistant with a passion for geriatric care, we encourage you to apply!

Company Summary

Founded in 2021, Ascend Medical is dedicated to elevating body, mind, and soul by integrating behavioral, metabolic, and lifestyle health into a comprehensive primary care model. Our innovative hybrid healthcare approach meets patients wherever they are—at home, in assisted living communities, or through digital care. We partner with traditional providers to expand access to personalized, high-quality healthcare through brick-and-mortar, virtual, and mobile services.

Our Core Values:

• Patients before Profits
• Empathy before Expedience
• Progress before Stagnation
• Team before Individual
• Safety before Everything

At Ascend Medical, you’ll be part of a forward-thinking team that consistently earns the highest patient satisfaction scores in the industry (Net Promoter Score above 95). If you’re passionate about providing exceptional, relationship-driven care, we’d love to have you on board!

Key Responsibilities

Scribe & Documentation

-Act as the primary scribe for the provider during patient visits at the ALF, ensuring all relevant information is documented in Athena EMR in real-time.

-Accurately record patient encounters, including medical history, physical exam findings, assessment, plan, medications, and follow-up instructions.

-Update patient records promptly and ensure all necessary documentation is complete and accurate for continuity of care

-Monitor and track patient progress over time, documenting changes to medications, care plans, and health conditions

-Ensure that all documentation is compliant with privacy and confidentiality guidelines (HIPAA)

Communication Hub

-Serve as the primary communication point between the healthcare provider and the Assisted Living Facility (ALF) staff (nurses, care coordinators, etc.).

-Ensure effective and timely communication of patient needs, updates, and concerns between the ALF staff and the provider.

-Collaborate with ALF personnel to coordinate patient care, including follow-up appointments, medication changes, and referrals.

-Provide clear and concise instructions to the ALF staff and patients, ensuring understanding of the provider’s orders and treatment plan.

Communication with Family Members, Emergency Contacts, and Power of Attorney

-When necessary, communicate important updates regarding the patient’s care and treatment to family members, emergency contacts, or power of attorney (POA) as designated by the patient.

-Ensure that family members or legal representatives are informed of significant changes in the patient’s health, medications, or care plans, ensuring patient confidentiality and HIPAA compliance.

-Act as a liaison to facilitate understanding and coordination between the provider and the patient’s family or POA regarding health management and follow-up care.

-Assist in coordinating care-related requests or concerns from family members, acting as a bridge between healthcare providers and family/caregivers.

Provider Support & Schedule Management

-Assist in managing the provider's daily schedule, coordinating patient visits, and confirming appointments at the ALF.

-Maintain and update the provider's calendar, ensuring an efficient and organized workflow.

-Coordinate any necessary follow-up visits, tests, or referrals for patients in collaboration with the provider.

-Prepare necessary documentation and information for upcoming patient visits, ensuring all relevant patient history and care plans are readily available.

Patient Care Coordination

-Help facilitate patient access to care by ensuring that all necessary forms, consent documents, and patient information are prepared ahead of each visit.

-Ensure that patients are scheduled for any required follow-up appointments or referrals to other healthcare providers as per the provider’s recommendations.

-Assist in reviewing medication lists and making sure that medications are reconciled and updated in Athena.

Clinical Support

-Assist the provider with patient exams as needed, ensuring that the provider has all the necessary tools, equipment, and information to provide adequate care.

-Obtain and record patient vitals, such as blood pressure, weight, temperature, and oxygen levels, when applicable

Assist with patient education, providing information on new treatments, medications, and care instructions.

Other Duties as Assigned

-Perform other duties as assigned by the healthcare provider or supervisor to support the overall efficiency of the healthcare team at the ALF.

Why Join Ascend Medical?

• Competitive base pay with bonus opportunities based on performance
• Employee stock options – We believe in shared success, and our team members are owners in the company!
• Medical, dental, and vision insurance – effective from day one
• 401(k) with company match
• Generous PTO, paid parental leave, and company holidays
• Ability to design and manage your schedule
• Opportunities for professional growth and career advancement
• A mission-driven organization focused on holistic, patient-centered care

Requirements

Qualifications

Experience:

Minimum 2+ years of experience as a Medical Assistant in a primary care setting.

Previous experience working with the geriatric population preferred.

Familiarity with medical terminology and the ability to accurately document patient visits in an electronic health record system (experience with Athena is a plus).

Experience with scheduling and patient care coordination preferred.

Certifications:

Current Medical Assistant Certification (CMA, RMA, or similar) is required.

CPR/BLS Certification required.

Education:

High School Diploma or equivalent required.

Associate’s Degree in Medical Assisting or related field preferred.

Skills & Abilities:

Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously.

Excellent written and verbal communication skills.

Strong attention to detail and accuracy, particularly when documenting patient information.

Ability to work independently and as part of a team in a fast-paced environment.

Proficiency in Microsoft Office Suite and experience using Athena (or similar EHR system) preferred

Ascend Medical is proud to be an Equal Opportunity Employer. Our entrepreneurial culture celebrates independent thinkers and doers who can positively impact our patients and shape our industry. We believe that the unique contributions of each individual are the driver of our success. To make sure that our services and culture continue to incorporate everyone's perspectives and experience we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We celebrate diversity and are committed to creating an inclusive environment for all, for the benefit of our employees, services, and community.