Medical Assistant Care Coordinator and Qualified Staff Interpreter

Utah; Salt Lake City (UT); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health care coverage

Retirement contributions

Paid leave time

Holidays

Tuition reduction

Transit benefits

Life insurance and more insurance

Job summary

University of Utah Health is seeking a Medical Assistant I to focus on care coordination and Spanish interpretation services at the South Main Clinic in Salt Lake City. The role supports licensed staff and ensures efficient patient care delivery, with duties including medication administration per state law and clerical tasks.

This full-time day-shift position offers growth within a defined career ladder and access to comprehensive benefits.

Qualifications

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system (to be obtained within 30 days).
• One of the following: EMT course, MA experience in ambulatory care, MA education program, or University Hospital MA certification.

Responsibilities

• Interpret communication between staff and Spanish-speaking population; translate educational materials.
• Coordinate care under physician/nursing staff direction for non-English speakers.
• Prepare patient charts, letters, and clinic schedules; inform patients about policies and fees.

Skills

Spanish interpretation

Medical assistant

Education

EMT course

One year MA experience

MA education program

MA certification program

Job description

Details

Open Date 10/07/2026

Requisition Number PRN46425B

Job Title PS Medical Assistant I

Working Title Medical Assistant Care Coordinator and Qualified Staff Interpreter

Career Progression Track UGR

FLSA Code Nonexempt

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday through Friday, schedule availability 8:00 a.m. – 5:30 p.m. Regular, punctual, and onsite attendance is required.

VP Area U of U Health - Academics

Department 00856 - General Pediatrics

Location Other

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $18.50-$24.96

Close Date 01/07/2027

Job Summary

The Medical Assistant will have a primary focus on care coordination for patients as well as Spanish interpretation services while engaged in basic healthcare activities. The Medical Assistant will serve as a qualified staff interpreter providing Spanish language interpretation, written translation and assistance in education for non-English speaking patients, their families and other internal and external customers. The Medical Assistant will provide assistance and support and will facilitate the efficient delivery of patient care as directed by licensed staff in rendering basic healthcare to the patient, with a primary focus on Spanish speaking and high-risk patients. The Medical Assistant will administer medications as directed by supervising physician and according to State Law. The Medical Assistant will also assist with administrative/clerical functions.

Care is appropriate to the population served.

This position is located at the Department of Pediatrics South Main Clinic on 3690 South Main Street, Salt Lake City, Utah.

Positions are designed to provide growth and professional development opportunities, including promotions within a defined career ladder.

The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Essential Functions

1. Interprets communication between the staff or faculty and the Spanish speaking population. Translates written educational materials and documents in accordance with readability guidelines. (25%)
2. Utilizes Spanish language skills on non-English speaking patient population. Follows up to inquire about individuals’ status, answers questions and coordinates care under direction of physicians and nursing staff. (15%)
3. Assists with the preparation and smooth operation of the clinic by making patient charts, referral letters and clinic schedules. Answers patient questions regarding policies, co-payments, fee schedules, etc. Obtains medical and insurance information and enters information into the database. (10%)
4. Assists Spanish speaking patient population in completing medical, financial and related forms, and in accessing patient medical portal. (10%)
5. Maintains patient registries and utilizes them to manage patient care for specific patient populations. Maintains and updates patient care coordination notes in electronic medical records. (10%)
6. Assists with identification of “high-risk” patients (the chronically ill and those with special health care needs) and adds them to the patient registries for continuous follow up and monitoring. (10%)
7. Utilizes Spanish language skills on non-English speaking patient population to teach patient education and discharge planning in conjunction with physicians and nursing staff. (5%)
8. Coordinates Certificates of Medical Necessity, determines and collects payments due prior to procedure, and communicates ineligibility to physicians and patients when necessary. (5%)
9. Prepares patients for examination and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure, and responses to standardized medical history questions. (<5%)
10. Assists licensed staff with all patient care related duties as deemed necessary by assigned department. (<5%)
11. Acts as a chaperone for health care providers during patient examination as requested and assists with procedures. (<5%)
12. Confirms correct insurance information and interviews and evaluates patients to determine eligibility for assistance programs. (<5%)
13. Performs Clinical Laboratory Improvement Amendments ( CLIA ) Waved Lab testing. (<5%)
14. Coordinates referrals and obtain pre-authorization from insurance companies for procedures and treatments. (<5%)
15. Tracks and organizes outside patient medical records to ensure complete medical records of all complex patients. (5%)
16. Escorts non-English speaking population to appropriate service area. (<5%)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling, or otherwise moving patients or objects, such as medical equipment, while providing patient care. Workers in this position may be exposed to infectious diseases and may be required to function around prisoners or behavioral health patients. Incumbents face exposure to potentially dangerous contaminated bodily fluids, blood, used needles and other contaminants as part of the daily hazards of the job.

Minimum Qualifications

Required:

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire
• Verifiable completion of one (1) of the following:
• State approved EMT course.
• One (1) year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting.
• Medical Assisting education program.
• University Hospital Medical Assistant certification program.