Medical Assistant Care Coordinator and Qualified Staff Interpreter

Utah; Salt Lake City (UT); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Excellent healthcare coverage

Retirement contributions

Paid leave time

Holidays

Résumé du poste

The University of Utah seeks a Medical Assistant Care Coordinator and Qualified Staff Interpreter to support pediatric patients at the South Main Clinic in Salt Lake City. The role blends care coordination with Spanish interpretation services, helping non-English speaking families access education, referrals and essential clinical information.

You will assist with rooming patients, preparing charts, and supporting clinicians while demonstrating cultural humility and patient-centered

Qualifications

• Spanish interpretation and translation across education materials and patient communications.
• Proficiency in coordinating patient care, referrals and follow-up for high-risk populations.
• Assistance with routine clinical tasks under licensed staff supervision.

Responsabilités

• Interpret between staff and Spanish-speaking patients; translate materials.
• Follow up with patients to coordinate care under physician and nursing staff.
• Prepare patient charts, referrals, and clinic schedules; assist with admissions and billing information.

Connaissances

Spanish interpretation

Patient care coordination

Medical assisting

Formation

Medical Assistant certification

Outils

Electronic Medical Records (EMR)

Documentation

Description du poste

Medical Assistant Care Coordinator and Qualified StaffInterpreter

Job Summary

The Medical Assistant will have a primary focus on carecoordination for patients as well as Spanish interpretationservices while engaged in basic healthcare activities. TheMedical Assistant will serve as a qualified staff interpreterproviding Spanish language interpretation, written translation andassistance in education for non-English speaking patients, theirfamilies and other internal and external customers. TheMedical Assistant will provide assistance and support and willfacilitate the efficient delivery of patient care as directed bylicensed staff in rendering basic healthcare to the patient, with aprimary focus on Spanish speaking and high-risk patients. TheMedical Assistant will administer medications as directed bysupervising physician and according to State Law. The MedicalAssistant will also assist with administrative/clericalfunctions.

Care is appropriate to the population served.

This position is located at the Department of Pediatrics South MainClinic on 3690 South Main Street, Salt Lake City, Utah.

Positions are designed to provide growth and professionaldevelopment opportunities, including promotions within a definedcareer ladder.

The University of Utah offers a comprehensive benefits packageincluding:

• Excellent healthcare coverage at affordable rates (see the SummaryComparison for more information)
• 14.2% retirement contributions
• Generous paid leavetime
• 11 paidHolidays per year
• 50% tuitionreduction for employees, spouses, and dependentchildren
• Flex spending accounts
• University provided basic employeelife insurance coverage equal to a salary of up to$25,000
• Variety of elective insurancecoverage, including life insurance, short andlong-term disability, accidental death & dismemberment,accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services,including cell phones & plans, entertainment, health andfitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

This position is patient-sensitive and must fulfill all associatedrequirements. We protect our patients, coworkers and community byrequiring all patient-sensitive employees to be immunized accordingto CDC standards and hospital policy. Limited exemptions may bemade for documented medical contraindications or religious beliefsthat object to vaccinations. Applicants must demonstrate thepotential ability to perform the essential functions of the job asoutlined in the position description.DisclaimerThis job description has been designedto indicate the general nature and level of work performed byemployees within this classification. It is not designed to containor be interpreted as a comprehensive inventory of all duties,responsibilities and qualifications required of employees assignedto the job.

Essential Functions

1. Interprets communication between the staff or faculty and theSpanish speaking population. Translates written educationalmaterials and documents in accordance with readability guidelines.(25%)
2. Utilizes Spanish language skills on non-English speakingpatient population. Follows up to inquire about individuals'status, answers questions and coordinates care under direction ofphysicians and nursing staff. (15%)
3. Assists with the preparation and smooth operation of the clinicby making patient charts, referral letters and clinic schedules.Answers patient questions regarding policies, co-payments, feeschedules, etc. Obtains medical and insurance information andenters information into the database. (10%)
4. Assists Spanish speaking patient population in completingmedical, financial and related forms, and in accessing patientmedical portal. (10%)
5. Maintains patient registries and utilizes them to managepatient care for specific patient populations. Maintains andupdates patient care coordination notes in electronic medicalrecords. (10%)
6. Assists with identification of "high-risk" patients (thechronically ill and those with special health care needs) and addsthem to the patient registries for continuous follow up andmonitoring. (10%)
7. Utilizes Spanish language skills on non-English speakingpatient population to teach patient education and dischargeplanning in conjunction with physicians and nursing staff.(5%)
8. Coordinates Certificates of Medical Necessity, determines andcollects payments due prior to procedure, and communicatesineligibility to physicians and patients when necessary. (5%)
9. Prepares patients for examination and diagnostic proceduresaccording to clinic procedures such as recording temperatures,pulse rate, blood pressure, and responses to standardized medicalhistory questions. (<5%)
10. Assists licensed staff with all patient care related duties asdeemed necessary by assigned department. (<5%)
11. Acts as a chaperone for health care providers during patientexamination as requested and assists with procedures. (<5%)
12. Confirms correct insurance information and interviews andevaluates patients to determine eligibility for assistanceprograms. (<5%)
13. Performs Clinical Laboratory Improvement Amendments (CLIA)Waved Lab testing. (<5%)
14. Coordinates referrals and obtain pre-authorization frominsurance companies for procedures and treatments. (<5%)
15. Tracks and organizes outside patient medical records to ensurecomplete medical records of all complex patients. (5%)
16. Escorts non-English speaking population to appropriate servicearea. (<5%)

Working Conditions and Physical Demands

Employee must be able to meet the followingrequirements with or without an accommodation.

• This position involves intermediate working conditions in ahealthcare setting that may exert up to 50 pounds and mayconsistently require lifting, carrying, pushing, pulling, orotherwise moving patients or objects, such as medical equipment,while providing patient care. Workers in this position may beexposed to infectious diseases and may be required to functionaround prisoners or behavioral health patients. Incumbents faceexposure to potentially dangerous contaminated bodily fluids,blood, used needles and other contaminants as part of the dailyhazards of the job.

Minimum Qualifications

Required:

• Current RQI Healthcare Provider eCredential through theUniversity of Utah Health RQI system. The eCredential is to beobtained within 30 days of hire

Verifiable completion of one (1) of the following:

1. State approved EMT course.
2. One (1) year of Medical Assistant experience in an ambulatorycare clinic or other healthcare setting.
3. Medical Assisting education program.
4. University Hospital Medical Assistant certificationprogram.

Preferences

• Fluency in Spanish, both oral and written.
• Current certification as an Advanced EMT in the State ofUtah.
• Current certification as a Certified Medical Assistant (CMA)through AAMA, or as a Registered Medical Assistant (RMA) throughAMT, or as a National Certified Medical Assistant (NCMA) throughNCCT, or as a Clinical Medical Assistant Certification throughNHA.
• Certificate of Successful Completion of Bridging The GapTraining (Spanish), or Successful Completion of the ProfessionalMedical Interpreter Training (Spanish) through the University ofUtah Health Interpreter Services' Department.
• Six months of related work experience in a healthcarefield.

Applicants will be screened according to preferences.

Requisition Number: PRN46425B

Full Time or Part Time? Full Time

Work Schedule Summary: Monday through Friday, scheduleavailability 8:00 a.m. – 5:30 p.m. Regular, punctual, and onsiteattendance is required.

Department: 00856 - General Pediatrics

Location: Other

Pay Rate Range: $18.50-$24.96

Close Date: 01/07/2027