Medical Assistant I

University of Utah; Salt Lake City (UT); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health care coverage

14.2% retirement contributions

Generous paid leave

11 paid Holidays

Tuition reduction 50%

Flex spending accounts

Life insurance

Employee discounts

Professional development opportunities

Job summary

The University of Utah Department of Pediatrics is seeking a Medical Assistant for the West High School (WHS) Clinic in Salt Lake City. The role supports licensed staff in delivering pediatric care and handles clerical duties to keep patient flow smooth.

Responsibilities include preparing patients, completing registrations, scheduling, and performing CLIA‑waived lab tests. On-site clinic work with opportunities to grow clinically and professionally in a leading pediatric program.

Qualifications

• Must have RQI eCredential obtained within 30 days of hire.
• Must complete one of the listed Medical Assistant qualifications (EMT, MA experience, MA education, or MA certification).
• Experience in pediatrics or ambulatory care is preferred but not required.

Responsibilities

• Prepares patients for examinations and procedures.
• Completes registration and reviews accounts for accuracy.
• Reports concerns to licensed staff and documents changes.
• Schedules appointments and reminders; assists with routine clerical tasks.
• Performs CLIA-waived lab tests and reports results to staff.
• Assists with patient education and in-office procedures.

Education

RQI Healthcare Provider eCredential

EMT course

Medical Assistant experience (ambulatory care)

Medical Assisting education program

University Hospital Medical Assistant certification program

Job description

Details

40 hours per week. Schedule availability Monday – Friday, 7:30 a.m. – 5:30 p.m. Regular, punctual, and onsite attendance is required.

Job Summary

The University of Utah Department of Pediatrics is excited to announce an immediate opening for a Medical Assistant at our West High School ( WHS ) Clinic location. The Medical Assistant plays a critical role in facilitating the efficient delivery of patient care, supporting the professional role of the licensed staff, and providing support and assistance as directed by licensed staff in rendering basic healthcare to pediatric patients.

Additional responsibilities include clerical functions, data tracking and report completion. The Medical Assistant will have the opportunity to work side by side with world class professionals, developing their skills and growing their career. If you are interested in becoming part of a team that’s dedicated to improving the lives of children, we invite you to consider this opportunity.

Job location is at West High School, located at 241 North, 300 West, Salt Lake City, UT.

This position is full-time, 40 hours per week. Regular and punctual attendance is required.

Benefits

• Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

1. Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, pulse oximetry, blood pressure and responses to standardized medical history questions.
2. Completes patient admission or registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for completion of the registration.
3. Reports all observed patient concerns and changes in condition to a licensed staff member.
4. Schedules patient appointments; contacts patients for rescheduling, missed appointments and appointment reminders.
5. Performs Clinical Laboratory Improvement Amendments ( CLIA ) Waived Lab tests such as urine dip stick, Hgb, Hct, finger stick, glucose, hemoccults and reports results to the appropriate personnel.
6. Performs specialty skills such as suture removal, straight catheterization and injections (IM, SQ and intradermal).
7. May perform patient phlebotomy in accordance with clinic procedures and physician orders
8. Acts as a chaperone for health care providers during patient examination as requested and assists with procedures.
9. Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies and necessary equipment repairs.
10. Answers telephones, forwards telephone messages and under the direction of licensed staff, schedules appointments, procedures and diagnostic tests. Assists in routine clerical functions such as filing of medical information in patient’s records, obtaining medical records from other providers and entering charges for billing purposes.
11. Attends and completes mandatory in-services including electronic medical record, HIPPA , infection control, safety, CPR , equipment usage and procedures according to hospital and department policies.
12. May apply leads and monitor for diagnostic procedures such as EKG and ultrasound scan under the direct supervision of licensed personnel.
13. May assist inpatient and family education by providing educational material and general health information to patients and family members.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Comments

Incumbents face exposure to potentially dangerous contaminated bodily fluids, blood, used needles and other contaminants as part of the daily hazards of the job. The physical demand of being on your feet for long periods of time, of moving and lifting patients and of reaching for and handling equipment are common elements of the job.

The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual.

Minimum Qualifications

Required

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire
• Verifiable completion of one (1) of the following:

1. State approved EMT course.
2. One (1) year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting.
3. Medical Assisting education program.
4. University Hospital Medical Assistant certification program.

Preferences

Department Specific Preferences

• Fluency in Spanish, both oral and written.
• Two years of related work experience in community-based pediatrics, primary care, or behavioral health setting.
• Strong computer skills, excellent ability to multi-task, and ability to effectively and independently manage time.

Applicants will be screened according to preferences.

Type

Benefited Staff

Additional Information

The University of Utah is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu. https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.