Medical Assistant - Care Coordinator

CompuGroup Medical SE & Co. KGaA; Richardson (TX); Hybrid; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with employer matching

Personal Time Off

Flexible working hours

Hybrid work options

Job summary

CompuGroup Medical SE & Co. KGaA is hiring a motivated Care Coordinator to support patients in Medicare’s RPM and CCM programs. The role involves frequent patient outreach to ensure adherence to health plans and to provide education on health management.

The ideal candidate will have an active National Certified Medical Assistant status, with a minimum of two years' experience in healthcare, including one year in Chronic Care Management services. Offering a competitive salary of $20 per hour and a comprehensive benefits package.

Qualifications

• Active National Certified Medical Assistant required.
• Minimum 2 years of experience in healthcare-related fields.
• At least 1 year of experience in Chronic Care Management services.

Responsibilities

• Make 50+ outbound patient calls per day.
• Utilize multiple client EHR systems for documentation.
• Conduct monthly check-in calls for RPM and CCM patients.
• Track and document patient progress accurately.

Skills

Strong communication and interpersonal skills

EHR proficiency

Comfortable with high-volume outbound calling

Education

Active National Certified Medical Assistant

2 years of healthcare-related experience

1 year in Chronic Care Management services

Job description

Create the future of e-health together with us by becoming a Medical Assistant – Care Coordinator

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring.

Your Contribution

• Make 50+ outbound patient calls per day using our phone system
• Utilize multiple client EHR systems for documentation
• Conduct monthly check-in calls for RPM and CCM patients
• Review and monitor synced vital signs from RPM devices
• Order RPM devices and educate patients on proper usage
• Conduct structured health assessments
• Follow personalized care plans tailored to each patient
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices
• Track and document patient progress accurately and consistently

Your Qualification

• Active National Certified Medical Assistant Required
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in related Chronic Care Management services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency

Salary: $20 per hour

What You Can Expect From Us

• Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security: We offer a secure workplace in a crisis-proof market.
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
• Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.