Medical Assistant: Care, Coordination & Patient Access

Optum; Albuquerque (NM); On-site; USD 52,294,000 - 71,635,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Equity stock purchase

Job summary

OptumCare is hiring a Medical Assistant to support clinical and administrative duties in Albuquerque. You will greet patients, take vitals, document histories, assist with injections under supervision, and provide front desk support including scheduling and insurance verification.

Responsibilities include managing referrals, authorizations, reconciling payments, and maintaining patient records. A high school diploma or MA program, plus BLS, are required; strong customer service and MS Office

Qualifications

• High school diploma or GED required.
• Completion of Medical Assistant program or relevant experience (EMT, Medic, CNA, etc.).
• BLS certification or ability to obtain within 30 days of hire.
• Excellent customer service skills.
• Knowledge of medical terminology.
• Proficiency with Windows and MS Office applications.
• Able to type and enter data accurately.

Responsibilities

• Greet patients and escort to exam rooms; take vitals and patient history.
• Handle front desk duties: scheduling, insurance verification, registrations.
• Communicate lab results, physician orders, and medication instructions to patients.
• Manage eligibility verification, referrals, prior authorizations, and no-show lists.
• Prepare exam rooms, stock supplies, and assist with equipment cleaning.

Skills

Customer service

Medical terminology

Data entry

Windows navigation

Phone etiquette

Teamwork

Education

High school diploma or GED

Medical Assistant program or relevant experience

Tools

MS Office

Electronic Health Records (EHR) systems

Job description

OptumCare is hiring a Medical Assistant to support clinical and administrative duties in Albuquerque. You will greet patients, take vitals, document histories, assist with injections under supervision, and provide front desk support including scheduling and insurance verification.

Responsibilities include managing referrals, authorizations, reconciling payments, and maintaining patient records. A high school diploma or MA program, plus BLS, are required; strong customer service and MS Office