Medical Assistant - Behavioral Health

High Country Behavioral Health; Idaho Falls (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

PTO and 9 paid holidays

Medical, dental, and vision insurance

Retirement plan with employer match

Job summary

High Country Behavioral Health is seeking a dedicated Medical Assistant to join our team in Idaho Falls. The role supports providers with patient histories, vitals, specimen collection, and immunization management to ensure high-quality care.

The candidate should have a High School Diploma or Equivalent, with Medical Assistant certification preferred. The position emphasizes HIPAA compliance, accurate records, and strong customer service in a fast-paced clinical setting.

Qualifications

• High School Diploma or Equivalent required.
• Medical Assistant Certificate preferred.
• Knowledge of state and federal regulations governing medical billing and financial recordkeeping.
• Ability to maintain confidentiality and professionalism in all interactions.

Responsibilities

• Assist providers with collecting patient histories, vitals, and routine lab collection.
• Prepare lab specimens for transfer and immunization management.
• Assist with medication reconciliation and day-to-day phone follow-up.
• Prepare patients for examinations and maintain medical records in HIPAA-compliant manner.
• Maintain inventory and supply reordering for clinical areas.

Skills

Communication skills

Multitasking

HIPAA compliance

Customer service

Education

High School Diploma or Equivalent

Medical Assistant Certificate preferred

Tools

Microsoft Office

Office equipment operation

Job description

Position Overview - (full-time/40 hours)

High Country Behavioral Health is a leading provider of compassionate and comprehensive mental health services. We are dedicated to improving the lives of individuals and families in our community by offering a wide range of services, including therapy, medication management, and support groups.

We are seeking a highly motivated and compassionate Medical Assistant to join our dynamic team. In this vital role, you will play a key part in providing high-quality patient care.

Under the direction of the Administrative Director and onsite Clinical Director, the Medical Assistant will work as part of a treatment team to provide exceptional medical, mental health, and addiction recovery services to our patients by assisting the providers with collecting patient histories, vitals, performing routine lab collection, preparing lab specimens for transfer, immunization management with IRIS (Idaho) or the WyIR (Wyoming), Immunization administration to clients and patient education. Respond to patient and medical inquiries as directed by providers. Assists providers with medication reconciliation, and day-to-day phone call return.

Essential Duties and Responsibilities

• Maintain general appearance, cleanliness, inventory, and organization of clinical areas.
• Prepare and replenish supplies. Maintain inventory and expiration dates.
• Prepare patients for examination.
• Take patient histories, height, weight, temperature, blood pressure, oxygenation levels and pulse.
• Prepare and administer patient medication under provider's supervision.
• Assist in collection of specimens and completion of laboratory tests.
• Receive and organize medication samples. Ensuring medication expiration check is conducted monthly.
• Properly dispose of contaminated and disposable items.
• Assists in the proper scheduling and registration of patients, and the maintenance of patient medical records.
• Maintain confidentiality and adhere to HIPAA regulations at all times.
• Observe patient care while receiving treatment such as TMS therapy or SPRAVATO®
• Communicate medical treatment, pharmaceutical, and related information to patient’s and respective health care providers and pharmacies as directed by providers.
• Observe absolute confidence regarding patient records and information.

Full job description will be provided at the time of hire.

Candidate Qualifications and Experience

• High School Diploma or Equivalent.
• Medical Assistant Certificate preferred.
• Knowledge of state and federal regulations, policies, and procedures governing accounting, medical billing, and financial recordkeeping.
• Knowledge of general accounting principles and ability to produce, read and analyze financial reports.
• Proficient in Microsoft Office Products; knowledge and ability to operate various office equipment
  
• Ability to maintain confidentiality, professionalism, and customer service in all interactions
• Ability to solve practical problems and deal with a variety of variables
• Ability to accurately manage and prioritize multiple tasks in a fast-paced environment
• Successful completion of HCBH pre-employment screening and background check.
• Has the ability to communicate effectively orally and in writing.

Benefits

• Competitive Salary
• PTO and 9 Paid Holidays
• Medical, Dental, Vision, Life Insurance
• Retirement Plan (9.62% Employer contribution)
  
  • [e-mail] a more detailed benefit overview.
    

While performing the duties of this job, the employee is required to walk, stand, sit, and use the hands. Occasionally stoop, crouch, or kneel. The employee must occasionally exert or lift up to 25 pounds.

High Country Behavioral Health is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. High Country Behavioral Health celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop, and retain the most talented individuals to join our team.