MEDICAL ASSISTANT- BEHAVIORAL HEALTH

North Carolina Community Health Center Association; Asheville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Western North Carolina Community Health Services (WNCCHS) is seeking a Medical Assistant- Behavioral Health to join the Behavioral Health department in Asheville, NC. The role supports the Psychiatric Advanced Practice Clinician and BH clinicians, performing medical assisting and clerical tasks while ensuring compassionate, patient-centered care.

The ideal candidate has at least one year of MA experience in outpatient settings, proficiency with EHRs, and a CMA with BLS certification.

Qualifications

• Experience in outpatient health care setting is preferred.
• Bilingual English/Spanish is preferred, but not required.
• Certified Medical Assistant, required
• Basic Life Support Certificate, required
• Experience documenting patient care in an electronic health record (EHR). OCHIN Epic experience preferred.

Responsibilities

• Assist Psychiatric Advanced Practice Clinician (APC) and Behavioral Health clinicians.
• Support BH department with task completion and patient flow.
• Document patient interactions in the electronic health record.
• Communicate with patients to ensure respectful and compassionate care.

Skills

Multitasking

Written communication

Verbal communication

Organizational skills

Medical assisting

Clerical work

Education

High School diploma or equivalent

Tools

Epic (OCHIN)

Job description

Western North Carolina Community Health Services (WNCCHS)

Location:

As a Medical Assistant- Behavioral Health, you will be a supportive and integral member of the Behavioral Health (BH) department by assisting the Psychiatric Advanced Practice Clinician (APC) and completing tasks for the behavioral health clinicians.

We are looking for someone who is passionate about helping others, flexible, and a positive team player. This position requires an individual who can multitask, has strong written and verbal communication, excellent organizational skills, and experience in medical assisting and clerical work. Must be able to communicate with people of various diverse backgrounds, ensuring all patients are treated in a sensitive and compassionate way.

The role will be based at our:
Minnie Jones Health Center, 257 Biltmore Avenue, Asheville, NC 28801

Experience:
At least one year of experience as Medical Assistant in an outpatient health care setting
Experience in a behavioral health and/or integrated care setting
Experience documenting patient care in an electronic health record. OCHIN Epic experience preferred
Education:
High School diploma or equivalent required
Bilingual in English/Spanish is preferred, but not required
Certification(s)/Licensure:
Certified Medical Assistant, required
Basic Life Support Certificate, required