Medical Assistant, Bariatric Surgery & Weight Management

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Paid time off

Tuition assistance

Other perks

Job summary

Wentworth-Douglass Hospital is seeking a Medical Assistant II to join the Bariatric Surgery and Weight Management team onsite in Dover, NH. The role supports providers, coordinates patient care, and helps maintain smooth workflow in a busy clinic.

The ideal candidate will have a high school diploma or GED, CPR/BLS training within 6 months, and preferably completion of a Medical Assistant program or certification. Epic experience is a plus; on-site benefits are offered.

Qualifications

• High School diploma or GED required.
• BLS or CPR/AED training within 6 months of hire is required.

Responsibilities

• Support efficient patient flow with ~20 patients per day.
• Assist during office visits: chart prep, rooming, examinations, procedures, and treatments.
• Perform patient panel management: phone calls, test results, refill support, care coordination.
• Maintain clean, organized patient care areas.
• Interact professionally with patients and families.
• Collaborate with nurses, providers and team members to ensure positive patient care experience.

Skills

Clinical support

Team collaboration

Patient communication

Education

High School diploma or GED

Medical Assistant course or diploma

National Medical Assistant Certification

Tools

Epic experience

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Full-Time | Monday–Friday, 8:30 AM–5:00 PM | Onsite | 10 Members Way, Dover, NH

Join a collaborative, mission-driven team that is transforming lives through compassionate, comprehensive care. The Center for Weight Management and Bariatric Surgery supports patients through every stage of their health journey, offering weight loss surgery and obesity medicine programs designed to help patients build healthier futures. Our multidisciplinary team includes bariatric surgeons, advanced practitioners, certified nurses, registered dietitians, and behavioral health counselors who work together to prepare patients physically and mentally for surgery, support preoperative weight loss, and address long-term wellness needs. As an accredited program through the American Society for Metabolic and Bariatric Surgery, we are committed to delivering exceptional care, guidance, and support. We are seeking a full-time, 40‑hour Medical Assistant II to join our Bariatric Surgery and Weight Management team onsite, Monday through Friday from 8:30 AM to 5:00 PM. This is an exciting opportunity for a Medical Assistant who enjoys working as a trusted clinical partner, building strong patient relationships, and contributing to a supportive, team-based environment. In this role, you will have the opportunity to work to the top of your education and certification while collaborating closely with nurses, providers, and other members of the care team. Medical Assistants rotate in support of multiple providers, offering exposure to different clinical styles, opportunities to expand skills, and the chance to deepen knowledge in bariatric surgery and obesity medicine.

What You’ll Do

• Support efficient patient flow throughout the practice, with an anticipated visit volume of approximately 20 patients per day.
• Assist during office visits, including chart preparation, rooming, examinations, procedures, and treatments as directed.
• Perform clinically appropriate patient panel management tasks, including phone calls, test results, prescription refill support, and care coordination.
• Maintain neat, clean, organized, and safe patient care areas.
• Interact with patients and families in a professional, welcoming, and compassionate manner that supports their individual needs.
• Partner with nurses, providers, and fellow team members to create a positive care experience for every patient.

Why You’ll Love This Role

• Be part of a highly collaborative care team focused on meaningful, life-changing patient outcomes.
• Gain exposure to bariatric surgery, obesity medicine, nutrition, behavioral health, and long-term patient care.
• Develop your clinical skills while working with multiple providers and care team members.
• Enjoy a predictable weekday schedule with no weekends listed for this role.
• Contribute to a patient-centered program recognized for quality care and comprehensive support.

Please note: While we do our best to keep employees in their assigned practices and locations, team members may occasionally be asked to float to other departments within the WHP system when appropriate and needed for cross-coverage during staffing shortages or other extenuating circumstances.

Qualifications Required

• High School diploma or GED required.
• BLS or annual manikin training, including CPR and AED, required within 6 months of hire.

Preferred Qualifications

• Completion of a Medical Assistant course or diploma program, or a minimum of 1 year of professional experience in a medical office setting.
• Medical office experience strongly preferred.
• Epic experience strongly preferred.
• National Medical Assistant Certification through AAMA, AMT, NHA, or NCCT.

Benefits

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support
• And other perks!

Remote Type Onsite

Work Location 10 Members Way

Scheduled Weekly Hours 40

Employee Type Regular Work Shift Day (United States of America)

Pay Range $19.80 - $24.94/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.