Medical Assistant - Ballwin

Mercy; Ballwin (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

Mercy is seeking a Primary Care Patient Care Medical Assistant to support Mercy Primary Care Providers in delivering safe, timely, and patient-centered care. The role emphasizes teamwork, communication, and adherence to Mercy Service Standards as part of a collaborative clinical team.

The MA will participate in clinic processes, training, and ongoing quality initiatives, working closely with patients and staff to ensure accurate documentation and compassionate care in a fast-paced environment.

Qualifications

• Education: High school diploma or equivalent
• Graduate from an accredited Medical Assistant program preferred
• One year of applicable patient care experience or applicable medical office experience as defined by the clinic

Responsibilities

• Partner with Mercy Primary Care Providers to deliver safe, timely, patient-centered care.
• Collaborate with care team to drive quality outcomes for patients.
• Attend MA Clinic Academy training per requirements.
• Demonstrate excellent communication and customer service within the care team.

Skills

Communication

Customer service

Organizational skills

Team collaboration

Attention to detail

Self-directed

Independent work

Education

High school diploma

Medical Assistant program graduate

Tools

MA Clinic Academy training

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Education: High school diploma or equivalent

Education Preferred: Graduate from an accredited Medical Assistant program

Experience Preferred: One year of applicable patient care experience or applicable medical office experience as defined by the clinic

New hire must attend MA Clinic Academy training

Other Knowledge, Skills, and Abilities

• Works well as a member of a team; willing to collaborate with all members of the care team
• Excellent written and oral communication skills
• Customer service orientation
• Excellent organizational and interpersonal skills
• Flexible and positive attitude
• Attention to detail and accuracy
• Self-directed and able to perform tasks that are in scope of practice independently with minimal oversight

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.