Medical Assistant (31578)

GI Alliance; Glendale (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

GI Alliance is seeking a Medical Assistant to support daily clinic operations in Glendale, AZ. The role focuses on preparatory tasks, room readiness, and efficient patient flow under supervision, contributing to quality patient care.

Responsibilities include setting up exam rooms, verifying patient information, stocking supplies, assisting with chart preparation, and ensuring endoscopy-related items are ready.

Responsibilities

• Turn on and log into exam room computers each morning.
• Keep exam rooms clean and stocked.
• Stock supplies in cabinets.

Job description

Medical Assistant Clinical Responsibilities

• Turn on and log into exam room computers each morning.
• Keep exam rooms clean and stocked
• Clean exam tables and chairs at a minimum daily (with sanitizing wipes)
• Stock linens every morning and as needed
• Stock exam table paper
• Stock supplies in cabinets.
• Order needed supplies in a timely manner through the appropriate person.
• Clean endoscope (following written procedure after use and store appropriately) (change Cidex once weekly even if not used)

Samples (if applicable)

• Order and reorder all samples when supply is getting low.
• Order Ensure samples as needed
• Assist nurse (applies to WV and PCROC) in giving supplies to appropriate patients.

Patient education materials

• Order(free) radiation books in English and Spanish from the American Cancer Society
• Order (free)nutrition books from The American Cancer Society
• Maintain compiled folders for each treatment modality
• Maintain adequate folder information sheets for patient education orders with marketing when supply is low.

Endoscope nasal spray

• Maintain an adequate supply of nasal spray for endoscopy. (Have on average 5-6 on hand)
• Inform the appropriate person when the Cidex cleaning solution is getting low.

Chart Prep

Charts should start to be worked up 2 weeks in advance and to be done 1 week in advance of the visit. Exceptions will always happen, such as unforeseen add-ons and emergencies.

• Review patient documents and request all appropriate records
• For EVERY patient with a Palo Verde Medical oncologist, obtain the latest notes/labs and radiology reports from ONCO.
• For every patient, request notes from appropriate other specialists (for example, Med Onc, ENT, urology, neurosurgery, surgeons) (may need to send multiple requests and follow up with a phone call to the office)
• Obtain radiology reports for any studies ordered by our physicians or other specialist in their notes. (Check the imaging portal and call if necessary)
• Request CD disks from centers where we do not have remote access
• Obtain PSA (and testosterone) results for all follow-up prostate patients. Communicate with the patient if results are not available.
• Obtain operative reports and pathology for any patient following up after a surgery/procedure
• Input all available data into history, allergies, review of systems medications, etc., found within obtained records.

Patient care

• Room all follow-up and new patients in a timely manner
• Identify NEW patients by their name and ask for their date of birth.
• A Photo Picture Must be taken, especially if the patient will be under treatment.
• Identify follow-up patients by name and chart ID picture/DOB.

Initial Visits And Follow-Up Appointments

Follow the appointment encounter in ARIA for guidance; all items should be completed before providers complete notes.

• Check weight (if unable to stand, ask recent known weight)
• Complete set of vitals – Approve.
• Falls risk: Complete the questionnaire, type in a yes or no answer, and complete the QM code appropriately.
• Depression Screening: Complete the questionnaire.
• Clinical Reconciliation
  • Review allergies, complete and reconcile
  • Review Medications, add new medications, and reconcile.
  • Problems, review diagnosis and reconcile
• Complete appropriate Review of Systems for anatomical site-approve
• Complete performance status review (Karnofsky)
• Complete a “Paper” transition of care by checking off all boxes that allergies, diagnosis, and medications were reconciled, if applicable.
• Ask about follow-up appointments with specialists listed and imaging performed.
• Check smoking status (update in social history every visit)
• As appropriate (age and gender etc.):
  • Complete patient Medical, Surgical, Social, Family, and Gyn Histories (update during follow-ups):
    • (Female Patients) Check last mammogram add to Health tab, GYN section, in Mammogram area, and comments as to “patient reported,” if normal or abnormal with date performed (update in, must have month and year). Update per Quality Measure requirements. Complete the QM code if applicable for exclusion only.
    • (Female Patients) Check last PAP (update in Health tab GYN section, must have month and year)/Last menstruation. Update per Quality Measure requirements
    • Check when the last Colonoscopy was performed (update in the Health tab surgical section, select if normal or abnormal with year). Also, add the patient report, if normal or abnormal, to the patient comments section with the date performed. Update per Quality Measure requirements. Complete the QM code as performed and the exclusion if appropriate.
    • Check smoking status (update in social history every visit)
      • Complete QM measure for current smokers only and provide cessation material (ASH line)
  • All Quality Measures must be completed as applicable. Review Quality Measures as needed.
  • Patient education material must be sent to patients electronically during each visit via email. Find appropriate material applicable to each patient IE, Diagnosis information, drug order information, smoking cessation, radiation therapy information, etc…
  • Every breast patient – Have the patient change into a gown.
  • Every skin patient – take a photograph of the treatment site with a ruler (or new site)
  • Every head and neck patient – set up an endoscope.

On Treatment Visits

• Check Weight
• Complete Vitals – approve
• Complete Falls risk – type in a yes or no answer
• Review medications (add or remove any chemotherapy agents); do not reconcile unless there is a medication change.
• Toxicities (specific to the area being treated)-approve.
• Give report to MD/NP/PA or Nurse. If a nurse is with another patient, review with the provider.

Consents

• Print appropriate consents as directed by the provider.
• Print appropriate addendum to consent as directed by the provider. (Needs to be through the education/counseling tab. Patient-specific education) (print and email)
• Provide the patient with an education folder with appropriate inserts, for example …
  • Prostate Cyberknife – Cyberknife diet and bowel prep
  • Prostate Truebeam – Truebeam prep
  • General External Beam Radiation – general info sheet and radiation book
  • Brachytherapy insert
  • Review entire prep packages when appropriate with patient AND document that prep package were reviewed with patient in journal.
• Prostate Radiosurgery (if applicable to clinical site)
  • Review Prostate Registry consent form and have patient sign