Clinical Program Coordinator (Hybrid)

University of Miami; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

The University of Miami Radiology Administration is seeking a Clinical Program Coordinator to oversee imaging dashboards, coordinate cross‑department workflows, and support AI initiatives that enhance patient care. You will collaborate with radiologists and staff to optimize daily operations.

Responsibilities include monitoring performance, preparing management reports, ensuring HIPAA compliance, and partnering with teams to implement policies for AI in radiology across UM facilities.

Qualifications

• Bachelor's degree in relevant field required.
• Minimum 2 years of relevant experience required.
• Oversees imaging dashboards, monitors AI algorithm performance, and supports clinical operations.
• Works with radiology team to develop and implement AI policies and procedures.

Responsibilities

• Evaluate program effectiveness and analyze results.
• Coordinate clinical activities with other departments for efficiency.
• Maintain patient data confidentiality and HIPAA compliance.
• Prepare reports including management data and KPI metrics.

Education

Bachelor's degree in relevant field

Job description

Radiology Administration has an exciting opportunity for a Clinical Program Coordinator (H) Position.

CORE JOB FUNCTIONS

• Evaluates program effectiveness, analyzes results, and recommends appropriate action.
• Coordinates clinical program activities with other departments and staff to ensure optimal efficiency.
• Serves as a main point of contact to facilitate communication between stakeholders.
• Develops collaborative partnerships across teams and/or patients to streamline processes and enhance departmental productivity.
• Trains, develops, and empowers staff to effectively perform their jobs.
• Develops program/departmental communications and may involve promotional materials for distribution.
• Prepares reports which may include financial statements, and records for management or outside agencies.
• Ensures confidentiality of patient and hospital business information.
• Coordinates the maintenance of established supply levels in designated areas, as needed.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Bachelor's degree in relevant field required
• Minimum 2 years of relevant experience required
• Department Specific Functions
• The Clinical Program Coordinator plays a critical role in the Radiology Department, overseeing the imaging dashboards, monitoring AI algorithm performance, and supporting various clinical operations. This individual is responsible for ensuring the efficient processing and reporting of imaging studies, collaborating with healthcare providers, and contributing to the safe and effective use of artificial intelligence (AI) in radiology.
• The Clinical Program Coordinator will also work with the radiology team to develop and implement policies and procedures for the use of AI in radiology and the overall imaging dashboards and provide general oversight to daily program activities in support of the University's mission.

Patient Data protection and Compliance

• Protect sensitive patient medical records by strictly following HIPAA protocols.

Imaging Dashboards and Reporting

• Monitor imaging dashboards to track the status of imaging studies and run pending reports (include draft status, pending signatures).
• Contact film library for missing images
• Identify and address potential issues, such as delays and expedite STAT cases.
• Communicate effectively with radiologists and healthcare providers to ensure timely reporting.
• Update Productivity log daily

Pending Imaging Reports

• Follow up/act upon pending imaging reports for inpatients and outpatients across all UM facilities. Facilitate prioritization request, e.g. STAT/VIP, patient at clinic. CT Lung Screening & Calcium Scoring
• Merging of folders IT ticket as requested by Faculty
• Process Second Opinions Request for Body Imaging, Neuro, MSK, Nuclear Medicine, Cardiothoracic and Pedi.
• Asking for reports to be finalized
• Addendum Request to a report sent to the Radiologist who read the report
• Run 90 days report for all pending studies from PACS for leadership
• Run Mammo Pending list for past 6 years (monthly)
• Run OBS report three times daily and ensure reports are finalized
• Other critical findings and workflow (Faculty and Tech)
• Compare Epic report & PACS/Main List report for pending exams over the TAT
• Contact Cardiology for pending studies that shows up EPIC/MAINLIST/OBS/STAT reports
• Contact Interventional Radiology for pending studies on OBS Report
• Call Back Report in PACS (patient needs additional imaging)-start 10/31/2025
• Upcoming Report for Dr. Castillo -start 7/7/2025
• Update Upcoming Report for Dr. Castillo upcoming appointments---8/13/2026
• 2 days changed to 3 days
• Separate out MRIs'
• Remove UHT studies
• Investigate studies unable to assign
• Upcoming Report Nuclear Medicine -start 7/7/2025 Run STAT report daily to assign exams needing dictation Radiology exams being read by Ortho physicians and Radiologists on different DOS.-start 10/27/2025-5/31/2026 (special project) Run caselogs for Residents and Fellows from MPower Unlocking studies Add study back to Filter Assign studies as needed to any given Radiologist Resend studies to