Medical Assistant Clinical Responsibilities
- Turn on and log into exam room computers each morning.
- Keep exam rooms clean and stocked
- Clean exam tables and chairs at a minimum daily (with sanitizing wipes)
- Stock linens every morning and as needed
- Stock exam table paper
- Stock supplies in cabinets.
- Order needed supplies in a timely manner through the appropriate person.
- Clean endoscope (following written procedure after use and store appropriately) (change Cidex once weekly even if not used)
Samples (if applicable)
- Order and reorder all samples when supply is getting low.
- Order Ensure samples as needed
- Assist nurse (applies to WV and PCROC) in giving supplies to appropriate patients.
Patient education materials
- Order(free) radiation books in English and Spanish from the American Cancer Society
- Order (free)nutrition books from The American Cancer Society
- Maintain compiled folders for each treatment modality
- Maintain adequate folder information sheets for patient education orders with marketing when supply is low.
Endoscope nasal spray
- Maintain an adequate supply of nasal spray for endoscopy. (Have on average 5-6 on hand)
- Inform the appropriate person when the Cidex cleaning solution is getting low.
Chart Prep
Charts should start to be worked up 2 weeks in advance and to be done 1 week in advance of the visit. Exceptions will always happen, such as unforeseen add-ons and emergencies.
- Review patient documents and request all appropriate records
- For EVERY patient with a Palo Verde Medical oncologist, obtain the latest notes/labs and radiology reports from ONCO.
- For every patient, request notes from appropriate other specialists (for example, Med Onc, ENT, urology, neurosurgery, surgeons) (may need to send multiple requests and follow up with a phone call to the office)
- Obtain radiology reports for any studies ordered by our physicians or other specialist in their notes. (Check the imaging portal and call if necessary)
- Request CD disks from centers where we do not have remote access
- Obtain PSA (and testosterone) results for all follow-up prostate patients. Communicate with the patient if results are not available.
- Obtain operative reports and pathology for any patient following up after a surgery/procedure
- Input all available data into history, allergies, review of systems medications, etc., found within obtained records.
Patient care
- Room all follow-up and new patients in a timely manner
- Identify NEW patients by their name and ask for their date of birth.
- A Photo Picture Must be taken, especially if the patient will be under treatment.
- Identify follow-up patients by name and chart ID picture/DOB.
Initial Visits And Follow-Up Appointments
Follow the appointment encounter in ARIA for guidance; all items should be completed before providers complete notes.
- Check weight (if unable to stand, ask recent known weight)
- Complete the QM code if under or overweight and provide education material appropriately.
- Complete set of vitals - Approve.
- Falls risk: Complete the questionnaire, type in a yes or no answer, and complete the QM code appropriately.
- Depression Screening: Complete the questionnaire.
- Clinical Reconciliation
- Review allergies, complete and reconcile
- Review Medications, add new medications, and reconcile.
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