Medical Assistant - 2nd Shift

Urban Strategies; San Benito (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Remote work for eligible positions

Medical, dental, and vision coverage

401K matched contributions

Life and disability insurance

Job summary

Urban Strategies seeks a Medical Assistant for the 2nd shift at the Refugio Unaccompanied Children Shelter in San Benito, TX. The role liaises with Medical Providers and leadership to coordinate medical services for unaccompanied children and to process UC Portal tasks.

The ideal candidate is bilingual in Spanish and English, with MA certification and experience in child welfare or related social services. Requires strong communication, organizational, and emergency response skills.

Qualifications

• High School Diploma or equivalent.
• MA Certification required.
• 1 year experience in child welfare or social services preferred.
• Demonstrates training and leadership abilities across diverse situations.
• 21 years or older minimum.
• Ability to resolve unforeseen problems with minimal supervision.
• Excellent oral and written communication skills.

Responsibilities

• Upkeep the UC Portal system and medical records.
• Conduct initial medical screening and ongoing health care.
• Provide health education and outreach.
• Coordinate partnerships with providers and agencies.
• Ensure compliance with state and federal guidelines.

Skills

Bilingual Spanish & English

Presentation skills

MS Office proficiency

Multitasking

Strong communication

Education

High School Diploma or equivalent

MA Certification

Tools

MS Office

Job description

Job Description

Medical Assistant 2nd Shift

Program

Refugio Unaccompanied Children Shelter

Reports To

Program Director

Location

San Benito, TX

Job Type

Full-Time

Work Schedule

Five Days per week, 40 Hours per week, 12 Months per year

General Description

The Medical Assistant organizes and coordinates medical services with Medical Providers for unaccompanied children (UCs) processing TARS via the UC Portal. This employee works closely with Medical Providers, Center Director, Assistant Center Director, and other related departments.

About You

The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helpingchildren, staff, and external stakeholders. You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet internal Urban Strategies goals.

Minimum Qualifications

• HighSchoolDiplomaorequivalent.
• MA Certification
• 1 year experience in the child welfare field working with children and or adolescents in a social service setting.
• Mustdemonstrateexperiencetrainingandleadingothersandadaptingtodiversesituations.
• Minimumageof21yearsorolder.
• Musthavetheabilitytoresolveunforeseenproblemswithlittleornodirectionfrommanager.
• Excellentpresentationskillsas wellasoralandwritten communicationskillsrequired.
• Proficiencywithcomputer,commonofficeequipment,andMSOfficeproductsrequired.
• BilingualinSpanish&English(Read,Write,Speak).
• Cleancriminalbackgroundcheck.
• Cleanchildabuseandneglectorchildprotectiveservicescheck(CAN).
• Must be able to multi-task, be detail-oriented, be organized, and have excellent oral and written communication skills.
• Meettherequirementsofthecontractforallimmunizations(EmergencyTaskOrderorCooperativeAgreement).
• Able to evacuate at short notice to accompany residents possibly to a different city for several days at a time.
• Ability to remain calm and composed under stress.
• Must be able to perform emergency behavioral intervention (EBI) for children in care (as applicable per contract and/or cooperative agreements).

What You’ll Be Doing

• Upkeep the UC Portal system.
• Initial medical screening and surveillance
• Ongoing health care
• Health education
• Partnerships and outreach
• Manage/Comply State and Federal Guidelines

TASKS ANDRESPONSIBILITIES

• Provide leadership in the execution and direction of quality services to UCs, staff, and medical providers. Must be sensitive to the needs of the youth, in the areas of health and social services as one component.
• Manage and monitor the delivery of services to UCs ensuring compliance in the performance of all aspects of UC care in accordance with company policy and procedures, State, and Federal guidelines.
• Prepare youth for examinations and record the medical intake. Initiate routine pregnancy tests.
• Assist the medical provider’s staff with claims submission.
• Update UC charts regarding allergies, medication use, and immunization history at each visit.
• Educate and counsel youth concerning their disease, treatment, and prevention of disease, when needed.
• Answer youth’s questions after consultation with the provider or as per established procedures in that regard (to include but not limited to health questions, medication refills, and lab results.)
• Continually assess areas of improvement and develop plans and evaluation criteria for such.
• Oversee and direct all youth care staff to ensure adequate monitoring. Ensure the delivery of safe and efficient quality care. Assist in health education classes when necessary.
• Obtain, compile, and maintain medical files on each intake. Ensure proper daily documentation in Refugio’s Program’s database and maintain a hard copy of required documents and medical records.
• Schedule and comply with required medical appointments and timelines. Respond and comply with individual emergency medical needs immediately.
• Maintain and review for an accurate and complete list of medical supplies. Order medical supplies, and medication when necessary.

• Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to the supervisors.
• Schedule and provide transportation when needed to clients on medical appointments with assistance from other staff when necessary.
• Submit, review, and follow up all the Significant Incidents Report regarding Medical Issues.
• Participate in Quality Improvement as required
• Troubleshooting complex medical case management issues
• Able to react to change productively and handle other essential tasks as assigned.
• Develop and maintain effective communication and working relationships with staff, coworkers, physicians, and UCs.
• Develop and expand medical, specialty, and dental services with local providers.
• Maintain Health Information Privacy HIPAA.
• The ability to maintain control and work under pressure to meet deadlines.
• Ability to travel and support other Refugio programs when necessary.
• Upon request, this role may be required to travel with UC to medical appointments.
• Other duties as assigned.

PHYSICALREQUIREMENTS

• Abilitytoascend/descendstairs
• Abilityto liftup to15lbs.
• Abletowithstandchangingenvironmentalconditionswithweather(rain,lightning,extremeheatandwinds).
• Abletowithstandandmanipulatethrough constructionareas,sportsfields,etc.
• Abilitytostand;particularlyforsustainedperiodsoftime.
• Useof manualdexterity, tactile,visual, and audioacuity.

• Must be able to supervise clients indoors and outdoors throughout the entire duration of their shift period, which lasts 8 hours or more on a typical shift.
• Mustbe ableto stand,bend, orstoopfor theentiredurationoftheshift,asnecessary.
• Must be prepared and physically able to respond with appropriate protocol in a variety of dynamic supervision situations with clients of 0-17 years in age.
• In a sudden or emergency event, staff must at all times be physically able to run, jump, lunge, twist, push, pull, apply approved restraint techniques and otherwise manage or coerce the full weight of an infant or adolescent.
• Ability topass amedical examination to determine one’s fitness to satisfactorily and safely care for youth if accommodations are required.
• Ableto communicateverballyandlistenforconstantsurveillanceof staffactivities.

About Urban Strategies

Urban Strategies exists to equip, resource and connect faith- and community-based organizations so that all children and families can reach their full potential. Headquartered in Washington, D.C., our team serves in the U.S. mainland, Puerto Rico, and Central America.

COMPANY CULTURE

Our work is driven by our three core values:

1. Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
2. Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
3. Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.

BENEFITS

• Remote work for eligible positions.
• Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage. In addition to these benefits, we provide company-paid life and disability insurance.
• 401K matched contributions up to 4%.
• Employee Assistance Program.
• Vacation time is generous but varies depending on program and position.
• 9 Sick Days and 11 Holidays.
• Every teammate gets long and short-term disability free.
• Positions that require laptops, the company provides one.
• Positions that require cellphone, company issues one.

PERKS

• Meaningful employee engagement programs.

OTHER

• Employment is conditional pending satisfactory results of all required tests and background checks.

CORE COMPETENCIES

• Models Urban Strategies
• Works Well with Team US
• Communicates Competently
• Demonstrates Accountability, Responsibility, and Dependability
• Delivers High Quality Work
• Identifies Problems, Finds Solutions

Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections.

Equal Opportunity Employer