Medical Assistant - Shelter

Urban Strategies; San Benito (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Urban Strategies is seeking a Medical Assistant for the Refugio Unaccompanied Children Shelter. You will perform medical care activities, document daily/monthly reports, escort children to services, and support treatment requests under Health Services leadership.

The position requires one year of pediatrics or adolescent medicine experience, fluency in English and Spanish, and proficiency with Office 365, Excel, and Word. Availability for overtime and occasional city travel may be needed.

Qualifications

• Minimum of one year with pediatrics or adolescent medicine.
• Fluent in English and Spanish (speak, read, and write).
• Proficient with Office 365, Excel and Word.

Responsibilities

• Interview and record medical/personal information for child medical files.
• Assist with patient flow and prepare children for medical exams.
• Escort children to medical, dental, and diagnostic services; update records.

Skills

Bilingual English–Spanish

Interpersonal skills

Communication

Flexibility

Tools

Office 365

Excel

Word

Microsoft Office

Job description

URBAN STRATEGIES – REFUGIO UNACCOMPANIED CHILDREN

WORK SCHEDULE

FIVE DAYS PER WEEK, 40 HOURS PER WEEK; 12 MONTHS PER YEAR

SHELTER AND FOSTER HOURS OF OPERATION SCHEDULE

24 HOUR, 7 DAYS PER WEEK *THREE SHIFTS* if applicable

REPORTS TO

HEALTH SERVICES COORDINATOR, REFUGIO

ORGANIZATIONAL OVERVIEW

Urban Strategies exists to equip, resource, and connect faith- and community-based organizations that are engaged in community transformation to help families reach their fullest potential. We work with trusted faith- and community-based organizations and focus on the Latino community to engage and come alongside the whole family. Our vision is that all children and families reach their full potential.

Our work is guided by our three core values: Authentic Relationships, Servant Leadership, and Intentional Compassion.

• Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
• Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
• Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.

Our organization is headquartered in Washington, D.C., and our administrative offices are located in Arlington, VA. Our team works across the United States with direct service centers located in Texas and Florida.

PROGRAM OVERVIEW

The Refugio Unaccompanied Children Shelter and Foster Care Program provide 24-hourcare and services serves infants, toddlers, tender age, and standard age children in immigration custody who are awaiting release to their sponsors.

POSITION OVERVIEW

The Medical Assistant will perform assigned medical care activities in the shelter. This position will assist in the documentation of medical activities including daily/monthly reports, escorting children to Medical, Specialty, Dental, Vision and Hearing services, Laboratory, imaging services, processing Treatment Authorization Requests (TARS), updating the UC Portal, and patient record processing. This employee works closely with Health Care Providers and Dental Providers, Youth Care Staff, and other related departments. The Medical Assistant will be directly reporting to the Health Services Coordinator/Medical Coordinator or Program Director/Assistant Program Director.

TASKS AND RESPONSIBILITIES

• Responsible for interviewing and recording medical/personal information on child’s medicalfiles
• Assists in controlling patient flow, explaining medical procedures and prepare the child for medical exams
• Acts as an interpreter when necessary for the medical provider
• Performs/prepares basic laboratory tests in facility: Draws blood samples, conducts tests of urine samples, screen for vision and hearing levels, and takes vital signs and records information on charts, as applicable.
• Administers vaccines Health Care Professional ordersin accordance with Office of Refugee Resettlement (ORR), Center for Disease Control (CDC), Vaccine for Children (VFC), State and Federal regulations
• Assists with medical file audits, documentation of activities including daily/monthly reports, patient record processing, data entry on ORR UAC Portal and Urban Strategies Information Management System.
• Submit Significant Incidents Report regarding Medical Issues within the required timeframes under the Health Service/Medical Coordinator and Program Director guidance.
• Escorts/Transports child(ren) to medical, dental outings.
• Schedules medical visits which include Dental, Specialty, and diagnostic testing.
• Communicates medical concerns with the child concerning their disease, prevention of disease, and treatment plans as indicated by Health Care Professional and provide responses to questions.
• Must respond and comply to individual emergency medical needs immediately involving children in care.
• Dispense Medication, adhere to established Medication Administration procedures and Health Care Professionals orders.
• Orders and maintains medical supplies and Over the counter inventory is maintained by checking stock to determine expiration dates, inventory level; anticipating needed supplies; placing and expediting orders; verifying receipt; using equipment and supplies as needed to accomplish job results.
• Maintains and adheres to Confidentiality and HIPAA regulation at all times.
• Participate in Quality Improvement as required
• Cleans up and sterilizes all technical areas and equipment
• Performs duties in a safe manner.
• Follows the Urban Strategies corporate safety policy.
• Participates and supports safety meetings, training, and goals.
• Ensures safety and security of all children and the operating conditions within area of responsibility.
• Experience: Minimum of one year with pediatrics or adolescent medicine, medical work experience in hospital, medical clinic, physician’s office, youth services.
• Fluent in English and Spanish (speak, read, and write)
• Able to evacuate at short notice to accompany children possibly to a different city for several days at a time.
• Skills: Office 365, Proficient Computer Skills, Excel, Word, Microsoft, Bilingual (English – Spanish) Fluent in English and Spanish (speak, read, and write)
• Must be able to evacuate at short notice to accompany residents possibly to a different city for several days at a time.
• Be available for schedule changes and overtime as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any children.

• Visual acuity required to complete paperwork and computer work
• Able to withstand and manipulate through construction areas, sports fields, etc.
• Ability to stand, particularly for sustained periods of time
• Must be able to stand, bend, or stoop for the entire duration of the shift, as necessary.
• In a sudden or emergency event, staff must at all times be physically able to run, jump, lunge, twist, push, pull, apply approved techniques and otherwise manage or coerce the full weight of an infant or adolescent.
• Must be able to supervise children indoors and outdoors throughout the entire duration of their shift period, which lasts 8 hours or more on a typical shift.
• Able to communicate verbally and listen for constant surveillance of staff activities.
• Adjusts/position equipment such as scales, exam tables, furniture, and projector or screen

PREFERRED QUALIFICATIONS:

• 2 years experience working as a Medical Assistant
• Professional: Diversity, Conflict Management, Communication, Proactivity;
• Organizational: Leadership, Teamwork, Community Approach
• Skills: Office 0365
• Other: Driver’s License; Flexible Schedule, 21 years of age or older, Bilingual (English – Spanish)

SPECIAL CONSIDERATIONS

Other employment requirements include the following:

• Criminal Background check
• National Sex Offender check
• TB Test

Employment is conditional pending satisfactory results of all required tests and background