Medical Assistant 2

US Foot & Ankle Specialists; Newark (DE); Hybrid; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off

Paid Holidays

Job summary

US Foot & Ankle Specialists is seeking a Medical Assistant 2 to provide hands-on patient care and front-desk support across multiple office locations. You will accompany physicians, assist with procedures, manage documentation, and handle billing follow-ups in a fast-paced, cross-trained clinical environment.

The role blends clinical duties with administrative responsibilities, requiring strong communication, organization, and tech-savvy skills to ensure smooth patient flow and accurate records

Qualifications

• High School Diploma or GED required.
• Medical Assistant program completion preferred; 2+ years of clinical experience accepted.
• CMA or RMA certification required.
• Strong multitasking, communication, and customer service skills.
• Experience with EMR systems and basic insurance processes.
• Able to work in a fast-paced environment and travel between local offices.

Responsibilities

• Welcome patients, room them, take vitals, update medical history, and prepare them for exams.
• Assist providers with injections, wound care, minor procedures, and in-office surgeries.
• Apply DME, strappings, and pads; take X-rays; prepare and submit lab specimens.
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness.
• Answer phones, schedule appointments, manage provider calendars, and handle patient check-in/out.
• Verify insurance, referrals, and authorizations; collect copays and patient balances.
• Maintain and update patient records through scanning, faxing, and data entry.
• Support billing follow-ups, orthotics tracking, and end-of-day documentation.

Skills

Multitasking

Communication

Customer service

EMR systems

Medical terminology

Insurance processes

Microsoft 365

Travel flexibility

Education

High School Diploma or GED

Medical Assistant program

CMA or RMA certification

Tools

EMR systems

Microsoft 365

Job description

The Medical Assistant 2 supports physicians with hands-on patient care and provides front desk support such as scheduling, check-in, and patient communication. You’ll use both your clinical skills and your administrative strengths. This hybrid role is perfect for someone who enjoys variety and wants to be cross-trained in multiple areas of the office.

Medical Assistant 2 Essential Functions/Responsibilities (other duties may be assigned):

• Welcome patients, room them, take vitals, update medical history, and prepare them for exams
• Assist providers with injections, wound care, nail care, minor procedures, and in-office surgeries
• Apply DME, strappings, and pads; take X-rays; prepare and submit lab specimens
• Clean and sterilize instruments, stock rooms, and maintain daily supply readiness
• Answer phones, schedule appointments, manage provider calendars, and handle patient check-in/out
• Verify insurance, referrals, and authorizations; collect copays and patient balances
• Maintain and update patient records through scanning, faxing, and data entry
• Support billing follow-ups, orthotics tracking, and end-of-day documentation

Medical Assistant 2 Required Skills and Experience:

• High School Diploma or GED
• Medical Assistant program completion or 2+ years of clinical experience
• CMA or RMA certification
• Strong multitasking, communication, and customer service skills
• Experience with EMR systems, medical terminology, and basic insurance processes
• Ability to work in a fast-paced environment and assist wherever needed
• Ability to travel between local office locations, as needed
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams

Medical Assistant 2 Benefits Offered:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off
• Paid Holidays

Medical Assistant 2 Physical Requirements:

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly:

Sit, talk, hear, and use hands to write, type, or operate office equipment

Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell

Perform repetitive motions, including reaching overhead and typing

Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds

Maintain peripheral vision, depth perception, and focus adjustments

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.