Medical Assistant 1 (H) - SoLé Mia

University of Miami Miller School of Medicine; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

The University of Miami Miller School of Medicine is seeking a Medical Assistant 1 for their SoLé Mia location. This role involves providing hands-on patient care, assisting medical providers, and ensuring compliance with healthcare standards. Candidates should have a high school diploma and preferably a Medical Assistant certification. The position offers a supportive environment focused on patient care and professional growth.

Benefits

Medical Insurance

Dental Insurance

Tuition Remission

Qualifications

• Demonstrates knowledge of basic medical terminology.
• Assists providers with physical examinations.
• Performs vital signs, EKG, phlebotomy.

Responsibilities

• Provides hands-on care to patients while adhering to safety standards.
• Communicates clearly with patients and team members.
• Maintains accurate patient records and documentation.

Skills

Communication

Ethical Behavior

Patient Care

Education

High school diploma or equivalent

Graduate from an approved Medical Assistant educational program

Job description

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Current Employees

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The University of Miami UHealth at SoLé Mia opening in September 2025 will bring high-quality academic medicine to North Miami, Aventura, and surrounding communities. Our expert team of physicians and staff will represent a wide range of specialties, including NCI-designated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number one eye hospital in the nation. UHealth at SoLé Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

The University of Miami UHealth - UMHC/SCCC at SoLé Mia has an exciting opportunity for a Medical Assistant 1.

The Medical Assistant (MA) 1 will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients' healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate tasks to a Nurse or Designee in charge of the unit/clinic.

The MA shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, the MA monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

Core Job Functions

Caring Science

The Medical Assistant (MA) provides overall care with loving kindness. As a member of the team, the MA will utilize creative methods to support patient's individual needs and respect patient's spiritual beliefs, faith, and practices.

Encourages patients to speak honestly about their feelings, no matter what they are feeling. The MA creates a safe comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.

Organization and Work Role Functions

Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.

Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.

Attains educational knowledge and competencies that reflect current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.

Ensures compliance with all State and Federal regulatory guidelines including HIPAA.

Meets diverse communication needs of patients with Limited English Proficiency (LEP).

Professional Practice

Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami's standards, guidelines, relevant statutes, rules, and regulations. Incorporates protocols and standards of care into daily practice.

Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.

Core Duties And Qualifications

• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Demonstrates knowledge of basic medical terminology.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis. Prepares patients for physician's care with basic instruction and information regarding examination procedures.
• Performs routine laboratory tests.
• Performs vital signs, EKG, phlebotomy, and documents in patient's medical record.
• Observes and reports patient's signs or symptoms changes.
• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.
• Escorts and transports patients to various hospital locations.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Provides patient with provider's care instructions and information.
• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level Policies & Procedures and safeguards University's assets.
• Note: Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign-off all Medical Assistant's competencies and evaluations.

Important Note: Medical Assistants (MA) working in Hospital-based units will not perform any type of medication administration.

This list of duties and responsibilities is not all-inclusive and may expand to include others as necessary.

Core Qualifications

Education

• High school diploma or equivalent
• Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).
• Note: If MA presently has an active MA certification, school verification and exceptions may apply.

Certification and Licensing

• Approved MA Certifications include: CMA, RMA, CCMA, NCMA, NRCMA.
• Candidates without certification must provide proof of completion from an approved program and sign an agreement to obtain certification within 12 months of hire.
• Additional certifications such as AHA BLS and Florida HIV/AIDS CE are preferred.

Experience

• No previous experience required.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more.