Medical Assistant

Cortica Care; Westlake Village (CA); On-site; USD 63,294,000 - 79,212,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid holidays

Wellness days

Life insurance

Disability insurance

Tuition reimbursements for development

Referral bonuses

Job summary

Cortica Care seeks a Medical Assistant to join our pediatric-focused team in Westlake Village. You will support physicians and advanced providers, handle front office tasks, and assist with neuromodulation education and related procedures.

We value proactive problem-solving, reliability, and collaborative care across our clinics, with responsibilities ranging from patient check-in to lab orders and EMR upkeep.

Qualifications

• 2 years of Medical Assistant experience in a patient-facing pediatrics or family practice setting.

Responsibilities

• Assist with check in of in person and telehealth patients.
• Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support.
• Provide neuromodulation education and support to patients according to Cortica’s procedures.
• Order and track labs, genetic tests, and imaging.
• Intuit and anticipate the needs of medical staff.
• Perform clerical duties with independence and initiative.
• Create new patient records and maintain EMR accuracy.

Job description

Cortica is looking for a Medical Assistant join our growing team!

We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!

Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities.

What will you do:

• Assist with check in of in person and telehealth patients.
• Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support.
• Provide neuromodulation education and support to patients in accordance with Cortica’s standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation).
• Order and track labs, genetic tests, and imaging.
• Intuit and anticipate the needs of medical staff.
• Perform a wide variety of clerical procedures that require independent judgment, ingenuity, and initiative.
• Know how to navigate a complex medical environment.
• Understands the lines of communication, handles communications properly, and is dependable and collaborative.
• Act as a liaison between the patient and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns.
• Work with staff and understands appropriate scheduling process, willing to learn procedures/patient preps.
• Assist Clinical office staff with scheduling issues in a timely manner.
• Call in prescriptions, and process prescription denials.
• Create new patient records, upload documents, and maintain accuracy in EMR with physical records.
• Coordinate EEG referrals.
• Prepare items for presentations as needed by the medical team.
• Help with special projects and last-minute urgent assignments from leadership.
• Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.).
• Coordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets.
• Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner.
• Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor.
• Cross train with other roles to ensure coverage.

We would love to hear from you if:

• You have a high cognition for problem solving with a strong sense of preparation and maintaining a constant state of readiness.
• You have 2-years of Medical Assistant experience in a patient-facing pediatrics or family Practice setting.

Your Compensation & Benefits:

Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we’ll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life.

The base pay range for this opening is $22.12-$27.64. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range.

EOE. This posting is not meant to be an exhaustive list of the role and its duties.