Medical Assistant

CHD Brand; West Springfield (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Dental

Health and Life insurance

Flexible schedule

Paid time off

Earned vacation time

Paid holidays

Job summary

Center for Human Development (CHD) is seeking a Medical Assistant to provide clinical and administrative support at our Park Street Clinic. You will perform phlebotomy, EKGs, spirometry, vital signs, room patients, and assist providers during visits, while documenting in the EHR.

The role requires MA program completion, relevant certifications, and experience in outpatient settings. This is a full-time, on-site opportunity with comprehensive benefits.

Qualifications

• Graduation from an accredited Medical Assistant program.
• Certification or registration (CMA, RMA, CCMA, or equivalent).
• Demonstrated experience performing phlebotomy, EKGs, and spirometry.

Responsibilities

• Perform venipuncture and capillary blood draws; label, process, and prepare specimens.
• Conduct 12-lead EKGs with proper electrode placement and document results.

Skills

Phlebotomy

EKG

Spirometry

Vital signs

Patient rooming

Communication

Education

Medical Assistant program graduation

Certification/registration (CMA, RMA, CCMA)

Tools

EHR systems

Job description

CHD is looking for a Medical Assistant (MA) to work at our Park Street Clinic. The MA will provide direct Clinical and Administrative support to medical providers to ensure efficient, high-quality patient care. This role requires demonstrated experience performing phlebotomy, EKGs, spirometry, and other noninvasive diagnostic and clinical procedures in accordance with established clinical protocols. The MA plays a critical role in patient flow, clinical documentation, and supporting providers during patient visits.

Essential Duties and Responsibilities – Clinical

• Perform venipuncture and capillary blood draws; properly label, process, and prepare specimens for transport or analysis.
• Conduct 12-lead EKGs, ensure proper electrode placement, and document results for provider review.
• Administer and document spirometry testing following established clinical guidelines.
• Perform additional noninvasive procedures including vital signs, rooming patients, point-of-care testing, pulse oximetry, and screenings.
• Prepare patients for examinations and assist providers during exams and minor procedures.
• Administer injections and immunizations as permitted by scope of practice.
• Maintain infection control standards and respond appropriately to medical emergencies.

Administrative & Operational Responsibilities

• Accurately document clinical information in the Electronic Health Record (EHR).
• Process and manage prior authorizations and medical refill requests efficiently.
• Submit patient referrals and coordinate care tracking into appropriate systems.
• Support efficient patient flow through chart preparation and scheduling coordination.
• Communicate effectively with patients and the care team.
• Maintain medical equipment and inventory of supplies.

Qualifications required:

• Graduation from an accredited Medical Assistant program.
• Certification or registration (CMA, RMA, CCMA, or equivalent).
• Demonstrated experience performing phlebotomy, EKGs, and spirometry.

Preferred:

• One or more years of experience in an outpatient or primary care setting.
• Experience in integrated or community health settings.

Physical Requirements:

• Ability to stand, walk, lift equipment, and assist patients throughout scheduled shifts.

The pay range is $20 - $30 an hour based on experience. This is a full-time on-site opportunity.

• Dental
• Health and Life insurance
• a flexible schedule
• paid time off
• earned vacation time
• paid holidays just to name a few

At Center for Human Development, CHD, Care Finds A Way

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.