Medical Assistant

Health Synergy Clinical Research; West Palm Beach (FL); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical Plans

Dental Insurance

Vision Insurance

Employer-paid Short-Term Disability

Employer-paid Long-Term Disability

Employer-paid Life Insurance

Paid Vacation Time

Professional Development Opportunities

Collaborative Clinical Environment

Descripción de la vacante

Health Synergy Clinical Research is seeking a compassionate Medical Assistant to support daily clinical operations within a fast-paced behavioral health environment in Florida. You will assist providers, prepare patients, maintain records, and help ensure efficient patient flow while upholding safety and compliance standards.

The role emphasizes teamwork, accurate documentation, and proactive communication with residents, physicians, and the care team to deliver high-quality patient care.

Formación

• Education: High school diploma or equivalent; MA diploma/certificate preferred.
• Experience: Prior MA in outpatient/behavioral health/psychiatry or clinical setting preferred.
• Credentials: CMA/RMA or equivalent; CPR/BLS current or within onboarding period.
• Clinical competencies: Vital signs, patient prep, medical terminology, documentation.
• Communication: Strong written and verbal communication with team.
• Interpersonal: Build rapport with providers, residents, patients, and team.
• Organizational: Detail-oriented with strong time management.
• Technical: Proficiency with EMR, MS Office, scheduling systems.

Responsabilidades

• Support daily clinical operations and patient flow.
• Prepare patients for appointments: vitals, histories, records.
• Maintain accurate patient records and documentation for provider workflows.
• Coordinate with providers, residents, and staff to minimize disruptions.
• Assist with clinical procedures within training and regulations.
• Ensure infection control and patient safety protocols are followed.
• Communicate effectively to ensure a collaborative care environment.
• Support onboarding and ongoing training as needed.

Conocimientos

Communication

Interpersonal skills

Attention to detail

Organization

Compassion

Educación

HS diploma or equivalent

MA certificate preferred

CMA/RMA/credential preferred

Herramientas

EMR systems

Microsoft Office

Scheduling systems

Descripción del empleo

Who We Are

At Health Haven and Health Synergy Clinical Research, we are building a modern and integrated model of psychiatric care that combines high-quality outpatient treatment, interventional psychiatry, and industry-sponsored pharmaceutical clinical research.

Who We Are

At Health Haven and Health Synergy Clinical Research, we are building a modern and integrated model of psychiatric care that combines high-quality outpatient treatment, interventional psychiatry, and industry-sponsored pharmaceutical clinical research.

Our mission is to provide compassionate, evidence-based mental health care while helping advance the future of psychiatric treatment through ethical clinical research and innovative therapeutic approaches. With continued expansion across Florida, our organization offers physicians the opportunity to grow within a collaborative, high-performing environment focused on clinical excellence, innovation, operational efficiency, and long-term professional development.

We are committed to creating an environment where physicians can thrive clinically, professionally, and financially while working alongside an experienced multidisciplinary team dedicated to exceptional patient care.

Who You Are

You are a compassionate, dependable, and relationship-oriented Medical Assistant who understands the importance of building trust with providers, residents, and patients. You take pride in being approachable, responsive, organized, and proactive while supporting clinical workflows and maintaining strong communication across the care team. You are comfortable working in a fast-paced behavioral health environment, anticipating provider needs, supporting clinical residents, and contributing to a collaborative environment centered on patient safety and quality care.

What You’ll Do

The Medical Assistant supports daily clinical operations by building strong working relationships with providers, psychiatric residents, clinical staff, and patients. This role serves as an important connection between providers and the clinical support team, helping ensure efficient patient flow, accurate documentation, timely communication, and a positive clinical experience. Success in this position requires initiative, professionalism, attention to detail, and the ability to anticipate clinical needs while fostering a supportive and collaborative environment.

• Clinical Documentation and Record Management: Assist with preparing, organizing, and maintaining accurate patient records, clinical documentation, medication lists, and other relevant medical information. Ensure documentation is completed and routed appropriately to support provider workflows and continuity of care.
• Clinical Workflow Coordination: Coordinate daily clinical activities to support providers and psychiatric residents, including preparing examination rooms, organizing patient schedules, assisting with patient flow, and anticipating operational needs to minimize workflow disruptions.
• Communication and Relationship Building: Establish and maintain professional, respectful, and collaborative relationships with physicians, psychiatric residents, advanced practice providers, and clinical team members. Maintain open communication, respond promptly to requests, and help create an environment where providers and residents feel supported and equipped to deliver quality care.
• Patient Preparation and Clinical Support: Prepare patients for appointments by obtaining vital signs, updating medication and medical histories, documenting relevant information, and ensuring necessary records are available for provider review. Assist with clinical procedures and treatments within the scope of training, competency, and applicable regulations.
• Provider and Resident Support: Serve as a dependable clinical support partner to providers and psychiatric residents by understanding individual workflow preferences, preparing necessary materials, assisting with patient encounters, and helping resolve routine operational challenges. Demonstrate professionalism, adaptability, and discretion when supporting clinical decision-making and patient care.
• Quality Assurance and Patient Safety: Follow established clinical protocols, infection control standards, safety procedures, and documentation requirements. Identify and communicate potential concerns, incomplete documentation, or workflow issues promptly to the appropriate clinical leadership.
• Team Collaboration and Accountability: Work collaboratively with front desk, back office, providers, residents, and administrative teams to maintain consistent communication, efficient patient transitions, and a positive working environment. Demonstrate ownership of assigned responsibilities and contribute to continuous operational improvement.
• Other Duties as Assigned: Perform additional clinical and administrative responsibilities as assigned to support organizational priorities, patient care, and the evolving needs of the clinical team.

What You’ll Bring

• Education: High school diploma or equivalent required. Medical Assistant diploma or certificate from an accredited medical assisting program preferred.
• Experience: Previous experience as a Medical Assistant in an outpatient medical practice, behavioral health, psychiatry, or other clinical setting preferred.
• Credentials: Current Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent credential preferred. Current CPR/BLS certification required or the ability to obtain within the established onboarding period.
• Clinical Competencies: Knowledge of vital signs, patient preparation, medical terminology, medication reconciliation, infection control, clinical documentation, and basic clinical procedures.
• Communication Skills: Strong verbal and written communication skills with the ability to establish professional relationships with physicians, psychiatric residents, patients, and multidisciplinary teams.
• Interpersonal Skills: Demonstrated ability to build rapport, maintain professionalism, receive feedback, and work effectively with providers and residents at different experience levels.
• Organizational Skills: Strong attention to detail, time management, follow-through, and the ability to prioritize competing clinical responsibilities.
• Technical Skills: Proficiency with electronic medical records (EMR), Microsoft Office, scheduling systems, and other clinical technology.
• Professional Attributes: Compassion, accountability, adaptability, initiative, discretion, reliability, and a genuine interest in supporting behavioral health and patient-centered care.

What We Offer

• Comprehensive Medical Plans
• Dental Insurance
• Vision Insurance
• Employer-paid Short-Term Disability
• Employer-paid Long-Term Disability
• Employer-paid Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Paid Vacation Time
• Paid Sick Time
• Paid Federal Holidays
• Professional Development Opportunities
• Collaborative Clinical Environment
• Opportunities to Participate in a Growing Behavioral Health Organization

Equal Opportunity Employer

We are an equal opportunity employer and comply with all applicable federal, state of Florida, and local employment laws. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by law. We are committed to maintaining a workplace free from discrimination, harassment, and retaliation, and to fostering an inclusive environment where all employees are treated with fairness, dignity, and respect.

All positions requiring Florida Care Provider Background Screening through the Clearinghouse are subject to background screening requirements under House Bill 531 (2025). For more information, please visit the Care Provider Background Screening Clearinghouse Education and Awareness website.