Medical Assistant

Kaiser Permanente; Washington (District of Columbia); On-site; USD 42,000 - 54,000; Full time

Job summary

Kaiser Permanente is seeking a Medical Assistant to support clinicians in delivering high-quality care in the ambulatory setting. Under supervision, you will prepare patients, perform rooming, assist with exams, and help with virtual visits and follow-up scheduling.

You will document all care in KP HealthConnect, maintain stocked exam rooms, and ensure patient safety by adhering to policies and CLIA regulations. Excellent communication and teamwork are essential in this role.

Qualifications

• Graduate of an accredited Medical Assistant program with phlebotomy training.
• High School Diploma or GED required.
• Completion of Kaiser Permanente Medical Assistant competencies within 60 days.
• Strong interpersonal and customer service skills.
• Proficiency in using applicable computer software.

Responsibilities

• Assist the physician in providing comprehensive medical care.
• Prepare the patient for the medical examination.
• Perform rooming and screening activities and collect patient histories.
• Perform clinical tasks and/or procedures under supervision.
• Set up patient for virtual visits and manage room turnover.
• Chaperone for exams if requested by patient.
• Document all care in KP HealthConnect.
• Monitor patient flow to minimize wait times and ensure positive patient experience.
• Maintain stocked exam and procedure rooms.

Skills

Patient care

Clinical support

Documentation

Communication

Education

Medical Assistant program

HS Diploma/GED

Job description

Job Summary

Under direct physician supervision, assists providers, nurses and allied health personnel in delivering comprehensive, high quality patient care to Kaiser Permanente members.

Essential Responsibilities

• Assists the physician in providing comprehensive medical care to targeted patient population in the ambulatory clinic setting by:
• Preparing the patient for the medical examination.
• Performing rooming-in, screening activities and patient histories for the appropriate to patient population.
• Performing assigned clinical tasks and/or procedures.
• Set up patient for virtual visit in clinic.
• Turnover room following patient visit.
• Serve as chaperone for exams if requested by patient.
• Assisting with scheduling follow-up appointments and activities as recommended by the physician.
• Performs clinical tasks and/or procedures appropriate to targeted patient population under the delegation and supervision of a licensed physician.
• Immediately notifies physician or other licensed health care provider of patients observed to be in distress.
• Documents all care given and actions taken on behalf of the patient in KP HealthConnect.
• Facilitates smooth and efficient operation of the clinical department by monitoring the flow of patients and intervening as appropriate to minimize wait times and promote a positive experience for the patient.
• Assists with inventory and requisition of required supplies; keeps exam and procedure rooms adequately stocked at all times.
• Engages in positive interactions with Kaiser Permanente members, visitors and fellow staff members at all times.
• Monitor and manage refrigerated medications under the supervision of the practicing physician.
• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Administers medications per KP policy and using the 5 rights of medication administration.
• Performs basic diagnostic and laboratory tests and specimen collection per KP policy and CLIA regulations.
• Assist with routine patient education and self-care instructions as directed by providers.
• Performs other duties as assigned.

Week 1- Tues, Wed, Thurs, Fri
Week 2-Mon, Tues, Wed

Basic Qualifications

Experience

• N/A.

Education

• Graduate of an accredited Medical Assistant Program that includes phlebotomy training.
• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• NCCT National Certified Medical Assistant OR Clinical Medical Assistant Certification from American Medical Certification Association OR Certified Clinical Medical Assistant from National Healthcareer Association OR Registered Medical Assistant from American Medical Technologists OR Medical Assistant Certificate from American Association of Medical Assistants
• Basic Life Support from American Heart Association

Additional Requirements

• Completion of all Kaiser Permanente Medical Assistant required competencies within the first sixty (60) days of employment, and annually thereafter.
• Effective interpersonal and customer service skills.
• Effective communication (written and oral) skills.
• Proficiency in the use of applicable computer software.
• Problem solving skills.
• Ability to work independently and as a member of a team.
• Must be able to work in a Labor/Management Partnership environment.
• Must maintain certifications current and complete annual CEUs to meet CLIA regulations and/or licensing requirements.

Preferred Qualifications

• Minimum one (1) year of full-time experience as a nursing/medical assistant OR relevant experience OR successful completion of a Kaiser Permanente externship preferred.
• Proficiency in documenting in an electronic medical record system preferred.