Medical Assistant

Kaiser Permanente; Lakewood (CO); On-site; USD 38,000 - 48,000; Full time

Job summary

Kaiser Permanente in Lakewood, CO, is seeking a Medical Assistant to room patients, support providers, and manage basic clerical tasks. The role emphasizes quality patient care, safety, and efficient workflow within a team-based environment.

The position requires completion of an accredited Medical Assistant program, CPR/BLS certification within 3 months of hire, and strong customer service skills. On-site work with opportunities to contribute to patient care excellence.

Qualifications

• Successful completion of an accredited Medical Assistant program with at least 120 hours of clinical experience.
• Copy of diploma and transcripts from the program is required OR a school-attestation letter for completion of the KPCO Medical Assistant Apprenticeship program.
• High School Diploma or GED is required.

Responsibilities

• Room patients and facilitate provider schedules, ensuring patient needs are the primary focus.
• Assist physicians and providers with routine patient care and related duties.
• Perform routine clerical and reception tasks, including patient check-in, records, and appointment scheduling.
• Prepare examination rooms, stock supplies, and maintain sterile technique as required.

Skills

Customer service

Education

Medical Assistant program completion

High School Diploma or GED

Job description

-May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums: https://www.lmpartnership.org/local-contracts.

Job Summary

Under direct supervision, performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients. Primary function is to room patients and facilitate provider schedule. Makes members/patients and their needs a primary focus of ones actions; develops and sustains productive member/patient relationships. Actively seeks information to understand member/patient circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with members/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.

Essential Responsibilities

• This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. Ensures patient safety in the preparation and provisioning of care related to but not limited to safe medication administration practices , procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs. Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.
• Performs appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as inferred by knowledge, skill level, and KP guidelines (e.g., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process.
• Supports physicians and other medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments.
• Performs routine clerical and reception duties, as required, such as completing patient visit records, maintaining departmental logs, answering telephones and taking messages, checking in patients, and scheduling patient appointments.
• Performs other duties as assigned, such as assisting in orienting and training new employees, transporting equipment or patient, stocking shelves, taking inventories, ordering supplies.
• Demonstrates computer literacy for charting and reviewing in an automated medical record. Works within scope of practice and according to KP policies. Complies with regulatory requirements and standards of care.
• Administers specific medications to identified patient age groups in identified departments as determined by the regional Nursing Service department..
• Performs duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating physician and other medical providers needs. Demonstrates flexibility and readily assists other staff members. Maintains a safe and healthy work environment for patients, self, and others.
• Prepares examination and treatment rooms for use by physicians and other medical providers by cleaning, stocking and arranging supplies, equipment and instruments. Prepares treatment rooms for special procedures using knowledge of sterile technique, as required. Cleans, packages and sterilizes reusable supplies and instruments, as needed, appropriately using germicide solution.
• Reviews and communicates to physician and other medical providers appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, physician or other medical providers, and other team members, informed of physicians or other medical providers status and/or time delays throughout the day.
• Interviews patient to determine reason for visit; takes patients vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; records information in patients medical record; and reports findings to appropriate personnel, according to standard requirements.
• Instructs or assists patients in preparation for scheduled procedures, in a caring and courteous manner. Provides routine verbal and written instructions to patients as specifically directed, such as use of crutches, cast care and wound care; escorts patients to other patient care areas, as needed.

Basic Qualifications

Experience

Education

• Successful Completion of an accredited Medical Assistant program and a minimum of a 120 hours ofclinical experience.
• Copy of diploma and transcripts from program required OR letter from school attesting to successful completion of KPCO Medical Assistant Apprenticeship program.
• High School Diploma or General Education Diploma (GED) required.

License, Certification, Registration

• Basic Life Support within 3 months of hire

Additional Requirements

• Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs.

Preferred Qualifications