Medical Assistant

Kaiser Permanente; Napa, Northern (CA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Kaiser Permanente in California is seeking a Medical Assistant to support physicians with examinations and patient care in a fast-paced setting. You will interview patients, record vital signs, prepare rooms, assist clinicians, manage supplies, and handle routine lab tasks. Strong communication, accuracy with medical records, and teamwork are essential to success.

This role requires a High School diploma or GED and Basic Life Support certification, with Medical Terminology preferred.

Qualifications

• High School Diploma or GED required; Medical Terminology certification preferred.
• Experience in patient-facing healthcare settings is a plus.
• Basic life support (BLS) certification is preferred.

Responsibilities

• Interviews patients and measures vital signs and other information; records in medical chart.
• Prepares exam rooms and assists clinician with patient care; inventories supplies.
• Performs routine lab tasks and data entry; may administer medications per protocol.
• Schedules appointments and handles forms; provides customer service per department standards.

Skills

Patient interviews

Vital signs

Medical terminology

Record keeping

Customer service

Data entry

Team player

Education

High School Diploma/GED

Medical Terminology Certificate

Tools

EHR software

Medical instruments handling

Job description

Job Summary

Assists in examination and treatment of patients under the direction of the Physician and/or Designee.

Essential Responsibilities

• Interviews patients and measure vital signs and other pertinent information as required by department. Records information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
• Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy. Supports a collaborative labor-management partnership environment.
• Supervisory Responsibilities: This job has no supervisory responsibilities.

Grade 180

Basic Qualifications

Experience

• Minimum six (6) months of experience or successful completion of Kaiser Permanente externship.
• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High School Diploma/GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.

License, Certification, Registration

• Basic Life Support

Additional Requirements

• Ability to read, write, and comprehend medical information.
• Ability to effectively present information, both verbal and written.
• Must be willing to work in a Labor Management Partnership environment.
• Refer to Position Specifications outlined in the appropriate collective bargaining agreement.
• Demonstrated ability to use personal computer.
• Medical Terminology Certificate or equivalent experience.

Preferred Qualifications

• N/A