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Arizona State University is seeking an Administrative Operations Manager 2 to oversee the intermediate to complex operations of a department, monitor budgets, implement strategic priorities, and prepare reports for senior management.
Based at the Tempe campus with Sun Devil Fitness and Wellness, you will manage daily fitness program operations, staff supervision, and program logistics, ensuring a safe, welcoming environment for students and community.
Administrative Operations Manager 2
Administrative Operations
Full time
Bachelor’s degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Manages the intermediate to complex operations of a department within the division. Monitors budget, implements strategic priorities, and prepares reports for senior management.
Being a part of Sun Devil Fitness and Wellness (SDFW) at Arizona State University means contributing to our mission of enhancing ASU and the communities we serve by embracing physical, mental, spiritual, and social well-being as a hallmark of the Sun Devil Experience. Our work promotes skill development, community building, and healthy lifestyles through recreation and wellness opportunities.
The Assistant Director: Fitness Programs is responsible for the daily operations and staff supervision of a comprehensive Tempe Fitness Program which includes Group Fitness, Personal Training, Small Group Training, and supervision of three (3) Weight Rooms. This position is responsible for creating welcoming programmable spaces and meaningful opportunities that support both student success and community well-being. This position is officed out of the _ ASU Tempe _ campus and serves as a member of the university-wide Sun Devil Fitness and Wellness management team..
Oversee the day-to-day operations of fitness programs, including group fitness, personal training, small group training, and weight room spaces.
Coordinate program offerings such as cycle, Pilates, reformer Pilates, yoga, strength training, small group training, and other fitness-based programs.
Manage scheduling, client intake processes, trainer assignments, equipment needs, and program logistics.
Ensure fitness programs and spaces are safe, welcoming, and aligned with ASU policies, industry standards, and risk management guidelines.
Monitor program participation, revenue, trends, and participant feedback to support program growth and improvement.
Assist with marketing, promotion, and communication efforts for fitness programs and services.
Collaborate with university departments, student organizations, and campus partners to support special events, programs and/or wellness initiatives.
Recruit, hire, train, schedule, supervise, and evaluate a management intern, fitness instructors, personal trainers, small group training staff, and weight room supervisors.
Provide ongoing coaching, feedback, and professional development to support staff success, safe program delivery and service quality.
Lead instructor training courses, NASM preparation, and other development opportunities for students interested in fitness staff positions.
Maintain staff expectations, training materials, procedures, certifications, and compliance requirements.
Manage student employee payroll and support budget oversight for assigned program areas.
Support department, campus, and university-wide initiatives as assigned by leadership staff.
Demonstrate flexibility, critical thinking, and independent problem-solving in a dynamic setting.
Provide exceptional customer service and thoughtful solutions that foster a welcoming and supportive environment for all participants.
Perform other duties as assigned.
Availability for occasional evenings and weekends is required.
Master’s degree in Higher Education, Recreation, Kinesiology, Exercise Science, Health, Sports Management, or a related field and at least one (1) year of professional experience.
Experience in leading fitness classes and/or executing a personal training program.
Experience supervising, training, and mentoring staff.
Proven ability to prioritize, organize, and manage multiple projects effectively.
Valid Personal Training certification and/or Group Fitness Instructor certification through AFAA, ACE, ACSM, NSCA, or NASM, or a nationally accredited organization or obtain within first 90 days of employment.
Sit or stand for prolonged periods of time
Use computer effectively - including inputting, reviewing and retrieving information, extended periods of viewing screens and using mouse and keybord
Ability to lift up to 35 lbs.
Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counselling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.
Driving is not required for this position.
Campus: Tempe
No Federal Funding
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.