Medical Assistant

Life in Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 25,000 - 36,000; Full time

Job summary

UPMC ENT in Pittsburgh, PA, is seeking a Medical Assistant to join a collaborative team focused on delivering exceptional patient care. The role involves rooming patients, taking vitals, assisting with examinations and procedures, coordinating patient flow, and maintaining accurate clinical documentation.

Monday through Friday, 8:00 AM–4:30 PM, with no evenings, weekends, or holidays. Applicants will be placed on the Medical Assistant Career Ladder based on experience and education.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and medical terminology knowledge.
• Prior experience in a medical office or clinic is helpful.

Responsibilities

• Room patients and obtain vital signs and medical histories.
• Assist physicians with examinations and procedures.
• Coordinate patient flow and manage clinical documentation.
• Support front office operations and maintain infection control.
• Comply with HIPAA and regulatory requirements.

Skills

Vital signs

Medical history

Patient communication

Clinical documentation

Education

High school diploma

Tools

EMR software

Job description

Join UPMC ENT and become a valued member of a collaborative team dedicated to delivering exceptional patient care. This Medical Assistant position is based at 203 Lothrop Street, Floor 3, Pittsburgh, PA 15213, and offers a consistent daylight schedule of Monday through Friday, 8:00 AM to 4:30 PM, with no evenings, weekends, or holidays. In this role, you will support physicians and clinical staff by rooming patients, obtaining vital signs and medical histories, assisting with examinations and procedures, coordinating patient flow, managing clinical documentation, and providing outstanding customer service. The ideal candidate is organized, compassionate, and committed to delivering high-quality care in a fast-paced specialty practice environment. This is an excellent opportunity to grow your career with UPMC while making a meaningful impact on patients receiving specialized ENT care.

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.

Responsibilities

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

High school diploma or equivalent is required. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances:

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran