Medical Assistant

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 52,000; Full time

Job summary

UPMC is seeking a Front Office/Clinical Support associate to assist physicians with patient care, documentation, and scheduling in a high-volume environment.

The role requires basic computer skills, knowledge of medical terminology, and BLS/CPR certification, with Act 34 clearance preferred. You will support patient flow, prepare exam rooms, and help administer basic procedures under supervision.

Qualifications

• Must have basic computer skills and knowledge of medical terminology.
• Front office duties require organization and attention to detail.
• Strong communication and patient interaction abilities are essential.

Responsibilities

• Send/receive patient medical records in accordance with HIPAA and regulations.
• Obtain lab/x-ray reports, hospital notes, and referrals; schedule appointments; verify insurance.
• Prepare and manage charts; ensure information is filed correctly and kept current.
• Prepare patient rooms, maintain infection control, and manage supply inventory.
• Assist patients with moving, transfers, and exam readiness; document vitals and histories.
• Answer calls and provide pertinent patient education as directed.
• Perform phlebotomy, EKGs, and level 1 labs; assist physicians with procedures.
• Comply with OSHA, CLIA, PA Department of Health; maintain confidentiality.
• Under supervision, administer injectables and vaccines when appropriate.

Skills

Basic computer skills

Knowledge of medical terminology

Interpersonal skills

Education

High school diploma or equivalent

BLS/CPR certification

Act 34 clearance

Job description

Purpose:

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction.

Purpose:

Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction.

Responsibilities:

• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran