Medical Assistant-General Internal Medicine

UPMC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC is seeking a compassionate Medical Assistant to join our team. In this role you will support providers in delivering high-quality patient care by performing both clinical and administrative duties in a fast-paced healthcare environment.

You will be involved in rooming patients, taking vitals, assisting with exams and procedures, administering injections, handling front desk tasks, and maintaining infection control and EHR documentation. This role emphasizes accuracy, empathy, and teamwork.

Qualifications

• Experience assisting with exams and procedures.
• Ability to obtain and document vital signs and medical histories.
• Proficient in patient communication and education.
• Knowledge of HIPAA and privacy regulations.

Responsibilities

• Room patients and document vitals, histories, and chief complaints.
• Assist providers with exams and procedures.
• Administer injections and basic lab testing.
• Prepare exam rooms and manage supplies.
• Coordinate patient flow and scheduling.
• Record information in the electronic health record and communicate with patients.

Skills

Vital signs

Patient care

HIPAA compliance

Clinical support

Medical terminology

Tools

EHR/EMR

Scheduling software

Job description

We are seeking a compassionate and detail-oriented Medical Assistant to join our team. In this role, you will support providers in delivering high-quality patient care by performing both clinical and administrative duties in a fast-paced healthcare environment.

Key Responsibilities:

• Room patients, obtain and document vital signs, medical histories, and chief complaints
• Assist providers with exams and procedures
• Administer injections, medications, and perform basic lab testing as required
• Prepare exam rooms and maintain clinical supplies
• Manage patient flow and ensure timely, efficient visits
• Handle administrative tasks including scheduling, phone calls, and electronic health record documentation
• Provide patient education and support a positive patient experience

Responsibilities:

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.