Medical Assistant

Mercy Medical Center, Baltimore, MD; Maryland; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus $1,500 for MA/MOS

Competitive benefits

Paid time off

Tuition reimbursement

Employee wellness resources

Discounts on insurance

Rewards program for performance

Job summary

Mercy Medical Center in Baltimore, MD is hiring a Medical Assistant I to support clinical operations, assist providers, perform basic procedures, vital signs, EHR documentation, and patient education. Training provided on-site, with travel to satellite locations as needed.

Requirements include a High School Diploma or GED and at least one year of MA or EMT-Paramedic experience preferred; CPR is preferred, and proficiency with Microsoft Office and Meditech/Epic may be required. USD wages listed.

Qualifications

• High school diploma or GED is required.
• Minimum one year experience as MA or EMT-Paramedic preferred.
• CPR-preferred certification.
• English proficiency and ability to document in EHR.

Responsibilities

• Assist MD/NP/PA with procedures and patient care.
• Take vital signs and document medical histories.
• Prepare and stock exam rooms and assist with exams.
• Operate, maintain and calibrate clinical equipment.
• Perform basic lab tests and administer injections per guidance.
• Update EHR and provide patient education.

Skills

English proficiency

Communication

Teamwork

Independent decision making

Education

High School Diploma or GED

1 year MA/EMT-Paramedic experience preferred

Tools

Microsoft Word

PowerPoint

Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

Job description

Join Our Team at Mercy Medical Center – Now Hiring a Medical Assistant!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive.

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!

Expires December 31, 2026. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

Responsibilities

The Medical Assistant I demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department. Additionally, the MAI demonstrates competency in applying these principles when providing individualized care to specific patients. Assists the MD/NP/PA in performing procedures. Operates, maintains and calibrates all equipment.

The following duties fall under the responsibility of the Medical Assistant but are not limited to:

• Setting up and assisting with office procedures
• Chaperone providers during patient examination
• Taking pre-op and post-op photos of patients
• Maintaining surgical instruments and transporting instruments to Central Sterile (CSS)
• Processing surgical specimens and transporting them to Pathology
• Maintaining and stocking exam rooms
• ordering clinical supplies
• Completing FMLA and Disability forms
• Cleaning and resetting exam rooms
• Travel to satellite locations as needed
• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Administer injections, blood draws, and immunizations as directed by healthcare providers. (on-site training provided)
• Perform basic laboratory tests, including specimen collection and processing.
• Provide patient education and instructions as directed by healthcare providers.

Requirements

Education and Work Experience

• Education and Work Experience:
  • High School Diploma or GED
  • A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic

Specific Requirements

• License Requirements: N/A
• Certification Requirements: CPR-preferred
• Age Specific Care Provided For:
  • Adolescents
  • Adults
  • Geriatrics
• Knowledge, Skills and Abilities:
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Other Requirements:
  • May be required to travel to satellite offices

USD $17.83/Hr.

USD $26.75/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.