Medical Assistant

Henry Ford Health

Jackson (MI)

On-site

USD 36,000 - 48,000

Full time

17 hours ago

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Job summary

Henry Ford Health in Michigan is seeking a Medical Assistant to serve as the vital link between patients and providers, delivering compassionate care through administrative and clinical duties. You will greet patients, collect histories, record vitals, and assist physicians during exams, ensuring a seamless care journey.

The role emphasizes strong communication, teamwork, and a commitment to high-quality patient experiences in an academic health system.

Qualifications

High school diploma or GED is required.
Graduate of Medical Assistant program with a formal externship (160 hours) is required.
MA program without externship plus 1 year clinical experience within past 5 years is acceptable.
Current MA certification with at least 1 year clinical experience is required.
Licensed Practical Nurse (LPN) license is acceptable.
EMT/Paramedic with 1 year clinical experience is acceptable.
Military medical personnel with 1 year clinical experience is acceptable.

Responsibilities

Greet and escort patients with warmth and professionalism.
Gather comprehensive medical histories to inform care decisions.
Accurately measure and record vital signs.
Prepare patients for examinations and procedures.
Provide hands-on clinical support to providers during patient interactions.
Communicate effectively with patients and healthcare team to ensure a seamless care experience.

Skills

Basic computer skills

Interpersonal communication

Ambulatory care support

EPIC EMR experience

Education

High school diploma or GED

Medical Assistant program with externship (160 hours)

Medical Assistant program without externship + 1 year clinical experience

Medical Assistant Certification (MA) with 1 year clinical exp

Licensed Practical Nurse (LPN)

Licensed Paramedic/EMT with 1 year clinical exp

Military trained medical personnel with 1 year clinical exp

Tools

EPIC EMR

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY: As a Medical Assistant, you'll be the vital link between patients and providers, delivering compassionate care that makes a real difference. Working under the direction of the provider and nursing leadership, you'll master a dynamic blend of administrative and clinical responsibilities that directly impact patient outcomes and experience. From creating welcoming first impressions to supporting complex clinical procedures, you'll play an essential role in ensuring every patient receives quality, compassionate care.

Your day-to-day impact includes greeting and escorting patients with warmth and professionalism, gathering comprehensive medical histories that inform better care decisions, accurately measuring and recording vital signs, preparing patients for examinations and procedures with confidence and clarity, and providing hands-on clinical support to providers during patient interactions. You'll develop strong problem‑solving skills, leverage your clinical expertise to anticipate patient needs, and communicate effectively with both patients and healthcare team members to create a seamless care experience.

Qualifications

High school diploma or G.E.D. equivalent
One of the following:
Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum)
Graduate of a Medical Assistant program without clinical externship, plus minimum one-year experience in clinical medical assisting within the past five (5) years
Current Professionally Recognized Medical Assistant Certification with minimum one year of clinical medical assisting experience
Licensed Practical Nurse (LPN)
Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in a clinical medical setting within the past five (5) years
Military trained medical personnel with at least one-year clinical experience in a clinical medical setting within the past five (5) years

Preferred Qualifications

Basic computer knowledge and keyboarding skills
Ability to perform a wide variety of clinical skills related to ambulatory patient care
Problem‑solving abilities
Effective interpersonal and communication skills
EPIC (Electronic Medical Record) experience

Certifications/Licensures Required