Medical Assistant - Mobile Operations

Henry Ford Health; Detroit (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health in Detroit, MI seeks a Medical Assistant to support both administrative and clinical tasks in a fast-paced outpatient setting. You will greet patients, collect histories, take vitals, and prepare for exams while assisting providers to ensure compassionate care.

The role requires a high school diploma or GED, basic computer skills, and EPIC EMR experience; strong interpersonal communication and problem-solving abilities are essential for patient-focused service.

Qualifications

• High school diploma or GED equivalent required.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care preferred.
• Ability to problem-solve and possess effective interpersonal and communication skills.

Responsibilities

• Greet and escort patients to the exam room.
• Obtain medical histories from patients.
• Measure and record vital signs.
• Prepare patients for examinations or procedures.
• Assist the provider during examinations or procedures.

Skills

Interpersonal skills

EPIC EMR

Clinical skills

Problem solving

Basic computer skills

Education

High school diploma

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

GENERAL SUMMARY

By joining our team as a Medical Assistant, you will have the opportunity to make a meaningful impact on the lives of countless individuals while working in a dynamic and supportive environment.

Duties

Under direct supervision of the provider and nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to:

• Greeting and escorting patients to the exam room.
• Obtaining medical histories.
• The measurement and recording of vital signs.
• Preparing patients for an examination/procedure.
• Assisting the provider during the examination/procedure.

Qualifications

EDUCATION/EXPERIENCE REQUIRED

• High school diploma or G.E.D. equivalent.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

Additional Requirements

Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum).

OR Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years.

OR Current Professionally Recognized Medical Assistant Certification with a minimum of five (5) years of experience in clinical medical assisting.

OR Licensed Practical Nurse (LPN).

OR Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in clinical medical setting within the past five (5) years.

OR Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

Certifications/Licensures Required

Current BLS-C upon hire or successful completion by end of orientation.