Medical Assistant

Carbon Health Technologies Inc; Indio (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Carbon Health Technologies Inc seeks a dedicated Medical Assistant to join our Medical Assistant department in a full-time hourly role. You will support providers, ensure efficient patient care, and contribute to a welcoming clinic environment.

Bilingual communication is highly valued to serve diverse patients. You will greet, room, document vitals and medical history, assist with examinations, manage patient flow, and help with scheduling and referrals while maintaining HIPAA compliance and

Qualifications

• 1+ year of experience as Medical Assistant or similar clinical support role.
• High school diploma or equivalent; completion of a Medical Assistant training program preferred.
• Bilingual language skills preferred; ability to communicate with patients and families in English and another language.
• Strong multi-tasking and accurate work in a fast-paced environment.
• Commitment to exceptional customer service and compassionate patient care.
• Ability to take initiative and adapt to changing priorities.
• Proven ability to work collaboratively with a medical team.
• Basic computer skills and experience with EHR or willingness to learn.
• Excellent verbal and written communication with attention to documentation.
• Reliable attendance and punctuality for full-time hourly schedule.
• Knowledge of basic medical terminology and standard clinic procedures.
• Compliance with HIPAA and clinic policies.

Responsibilities

• Greet and room patients, verify identity, and document vital signs and history accurately.
• Prepare exam rooms and ensure they are clean and ready for visits.
• Assist providers with examinations and procedures while ensuring patient comfort and safety.
• Perform basic tasks such as measuring vitals, point-of-care tests, and specimen collection.
• Coordinate patient check-in/check-out and manage wait times.
• Provide excellent customer service and assist patients in navigating visits.
• Use bilingual skills to communicate with patients with limited English proficiency.
• Document patient information in the EHR and maintain confidentiality.
• Assist with scheduling, referrals, and follow-up care as directed.
• Collaborate with providers and staff to support daily clinic operations.
• Identify and resolve issues affecting patient care or clinic flow promptly.
• Maintain infection control, safety procedures, and HIPAA compliance.
• Participate in training and quality improvement efforts.

Skills

Customer service

Bilingual

EHR proficiency

Team collaboration

Attention to detail

Multi-tasking

HIPAA compliance

Medical terminology

Reliability

Education

High school diploma

Medical Assistant program

Tools

EHR software

Job description

We are seeking a dedicated Medical Assistant to join our Medical Assistant department in an hourly, full-time position. In this fast-paced clinical setting, you will play a key role in supporting providers, delivering high-quality patient care, and ensuring a smooth and efficient patient experience. This role requires a strong focus on customer service and patient care, the ability to multi-task and take initiative, and a team-first mindset. You will work closely with physicians, nurses, and other staff to help maintain an organized, welcoming, and compassionate environment for our diverse patient population. Bilingual communication skills are highly preferred, as you will be interacting with patients and families from different language backgrounds.

What You’ll Do

• Greet and room patients, verify patient identity, and obtain and document vital signs, medical history, and chief complaints accurately and efficiently.
• Prepare exam rooms and ensure they are clean, well-stocked, and ready for patient visits throughout the day.
• Assist healthcare providers with examinations, procedures, and treatments while maintaining a focus on patient comfort and safety.
• Perform basic clinical tasks such as measuring vital signs, conducting point-of-care tests, and collecting specimens in accordance with clinic protocols and regulations.
• Support patient flow by coordinating check-in and check-out, helping to manage wait times, and communicating updates to patients and providers.
• Provide excellent customer service by answering patient questions, addressing concerns, and helping patients navigate their visit with professionalism and empathy.
• Use bilingual language skills to facilitate clear, respectful communication with patients and families who have limited English proficiency.
• Document patient information accurately in the electronic health record (EHR) and maintain strict confidentiality in accordance with HIPAA and clinic policies.
• Assist with scheduling appointments, processing referrals, and coordinating follow-up care as directed.
• Collaborate with providers, nurses, and fellow medical assistants as a proactive team player to support daily clinic operations.
• Take initiative to identify and resolve issues that affect patient care, clinic flow, or patient satisfaction in a timely and professional manner.
• Maintain compliance with infection control, safety procedures, and organizational policies at all times.
• Participate in ongoing training, quality improvement efforts, and staff meetings to support continuous improvement in patient care and clinic efficiency.

Qualifications

• 1+ year of experience working as a Medical Assistant or in a similar clinical support role.
• High school diploma or equivalent; completion of a Medical Assistant training program preferred.
• Bilingual language skills (verbal and written) preferred; ability to communicate effectively with patients and families in English and one additional language.
• Strong multi-tasking skills and ability to work accurately and efficiently in a fast-paced environment.
• Demonstrated commitment to exceptional customer service and compassionate patient care.
• Ability to take initiative, anticipate needs, and adapt to changing priorities during the workday.
• Proven ability to work collaboratively as part of a team, maintaining a positive and professional attitude.
• Basic computer skills and experience with electronic health records (EHR) or willingness to learn.
• Excellent verbal and written communication skills, with attention to detail in documentation.
• Reliable attendance and punctuality, with the ability to work a consistent full-time hourly schedule.
• Knowledge of basic medical terminology, vital signs, and standard clinic procedures.
• Ability to comply with all clinic policies, infection control protocols, and patient privacy regulations (HIPAA).

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.