Medical Assistant

Sheridan Community Hospital; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Sheridan Community Hospital in Grand Rapids, MI seeks a Medical Assistant to float between reception and clinical duties. You will support providers and staff to ensure high-quality patient care and office efficiency.

The role is full-time, Monday–Friday, with responsibilities spanning front desk tasks, patient prep, and basic clinical procedures. Experience with EMR and patient communications is preferred.

Qualifications

• Must be able to work between reception and medical assistant roles as needed.
• Ability to collaborate with providers and clerical staff to ensure efficient patient care.
• Proficiency in essential clinical tasks and patient communication.

Responsibilities

• Performing or assisting in a variety of medical procedures/test.
• Venipuncture, vital signs, rooming patients.
• Administering injections.
• Answer patient questions and provide assistance and directions when necessary.
• Register new patients and update necessary records.
• Process patient payments and collect co-pays/deductibles.
• Utilize medical office software to schedule appointments.
• Ensure EMR documents are scanned in timely.
• Participate in quality improvement projects and trainings.

Tools

EMR software

Job description

Position: Medical Assistant – Grand Rapids

Reports to: Practice Manager/Providers

Schedule: Full-time Monday-Friday

Job Summary: The Medical Assistant is a crucial component of the practice; they will play a dual role floating between the reception and medical assistant role as needed. Must be able work alongside the provider and clerical staff to ensure that patients receive optimal care and to aid in office efficiency.

Essential Duties And Responsibilities

• Performing or assisting in a variety of medical procedures/test
• Venipuncture/Vital signs/ rooming patients
• Administering injections
• Answer patient questions and provide assistance and directions when necessary.
• Field all phone calls that arrive using our general office number.
• Reconcile daily cash flow and prepare bank deposit.
• Utilize medical office software to schedule appointments for patients.
• Register new patients and update necessary records.
• Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately.
• Process patient payments in office and collection of all co-pays and deductibles
• Ensures all paper reports are scanned into the EMR in a timely manner.
• Participate in quality improvement projects. Attend training and meetings as required
• Maintains awareness of current quality and safety measures on the unit and follows guidelines or reporting measures to ensure safety of patients, visitors, and staff.
• Knowledge and skills in quality improvement and research methodologies.