Medical Assistant

Forward Health LLC; Gilbert (AZ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) after 1 year

Company-paid Life Insurance

Short-Term & Long-Term Disability

10 Paid Holidays

Job summary

The Insomnia & Sleep Institute of Arizona in Scottsdale or Gilbert is seeking a Medical Assistant for a high‑volume clinic. Compensation ranges from $22 to $25 per hour DOE.

The role supports front desk operations, patient throughput, and clinical workflow to keep patients comfortable and on schedule. Ideal candidates have 5+ years MA experience in a busy medical office, MA cert and BLS, and are team players who stay organized under pressure.

Qualifications

• 5+ years of MA experience in a high-volume medical office.
• MA certification and active BLS.
• Proven multitasking, organization, and speed.
• Excellent punctuality and reliable transportation.
• Fast-paced environment with frequent workflow changes.
• Bilingual Spanish preferred.
• Proficient with Athena, Luma, Parachute, and Teams.

Responsibilities

• Front desk support: greet patients, check-in, answer phones.
• Taking vitals, rooming patients, and assisting providers.
• Chart prep and audits; ensure documentation is complete.
• Manage medication prior authorizations.
• Discuss treatment estimates and financial expectations.
• Collect copays and outstanding balances.
• Schedule follow-ups, visits, and sleep studies.
• Communicate clearly with patients, providers, teammates.

Skills

Multitasking

Organization

Punctuality

Reliable transportation

Bilingual Spanish

Athena

Luma

Parachute

MS Teams

Communication

Education

MA certification

BLS certification

Tools

Athena

Luma

Parachute

MS Teams

Job description

Location: Scottsdale or Gilbert Clinic — Compensation:$22–$25/hr DOE

At The Insomnia & Sleep Institute of Arizona, we’re dedicated to helping our community sleep better, feel better, and live better. Our team delivers exceptional, patient‑centered sleep medicine care—and we can only do that with a strong, reliable, and positive support team.

If you thrive in a fast‑paced environment, love staying organized, and take pride in being the person everyone can count on, you’ll feel right at home here. You’ll join a hardworking, friendly, and supportive group that truly values your energy, your efficiency, and your heart for patient care.

Medical Assistant – High‑Volume Clinic

Location: Scottsdale or Gilbert Clinic — Compensation:$22–$25/hr DOE

At The Insomnia & Sleep Institute of Arizona, we’re dedicated to helping our community sleep better, feel better, and live better. Our team delivers exceptional, patient‑centered sleep medicine care—and we can only do that with a strong, reliable, and positive support team.

If you thrive in a fast‑paced environment, love staying organized, and take pride in being the person everyone can count on, you’ll feel right at home here. You’ll join a hardworking, friendly, and supportive group that truly values your energy, your efficiency, and your heart for patient care.

Who You Are

• You stay calm, focused, and collected—even when the schedule gets full and the phones don’t stop.
• You multitask with ease while keeping accuracy and patient experience front and center.
• You show up on time, every time, and take reliability seriously.
• You keep yourself organized, efficient, and moving throughout the day.
• You don’t wait for reminders—you see what needs to be done and jump in confidently.

What You’ll Do

You’ll be a key part of keeping our clinic running smoothly and our patients feeling cared for. Your daily responsibilities will include:

• Front desk support: greeting patients, managing check‑in, answering phones, and keeping the flow moving.
• Taking vitals, rooming patients, and assisting providers to keep schedules on track.
• Chart prep, chart audits, and ensuring documentation is complete and accurate.
• Managing medication prior authorizations and submitting them on time.
• Handling treatment estimate discussions and guiding patients through financial expectations with warmth and professionalism.
• Collecting copays and outstanding balances while maintaining a friendly, calm demeanor.
• Scheduling follow‑ups, office visits, and sleep studies.
• Downloading devices, supporting workflow needs, and completing tasks by deadline—no missed steps.
• Communicating clearly with patients, providers, and teammates to keep everyone aligned and supported.

Requirements

• 5+ years of MA experience in a high‑volume medical office.
• MA certification and active BLS.
• Proven ability to multitask, stay organized, and work quickly.
• Excellent punctuality and reliable transportation—non‑negotiable.
• Comfortable with a fast pace, high expectations, and frequent workflow changes.
• Bilingual Spanish preferred.
• Confident using multiple software platforms including Athena, Luma, Parachute, and Microsoft Teams (used heavily for communication and workflow).

Benefits

• Full Medical, Dental, and Vision coverage
• 401(k) after 1 year of employment
• Company‑paid Life Insurance
• Short‑Term & Long‑Term Disability
• 10 Paid Holidays