Medical Assistant

The US Oncology Network; Eugene (OR); On-site; USD 28,000 - 51,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k)

Job summary

Willamette Valley Cancer Institute in Eugene/Springfield, OR is seeking a dedicated Medical Assistant to join our clinical team. The role supports patient care, coordinates with providers, and documents in the EHR while ensuring HIPAA compliance.

The position is full-time (40 hours/week) with benefits. Prior oncology experience and an accredited Medical Assistant program or NCMA certification are preferred; BCLS must be obtained within 3 months of hire.

Qualifications

• High school graduate or equivalent.
• 1–3 years of oncology, infusion, or specialty clinic experience.
• Experience with refill protocols in clinic or hospital setting preferred.
• Graduation from an accredited Medical Assistant program or NCMA certification preferred.
• Current BCLS certification within 3 months of hire.

Responsibilities

• Accurately collect and record patient information during each visit, including vital signs and health history.
• Document patient interactions in the EHR system, ensuring confidentiality and HIPAA compliance.
• Prepare exam rooms and maintain stocking of medical supplies.
• Coordinate diagnostic testing, labs, imaging, and records requests to support care.
• Monitor and follow up on medical orders to ensure timely care.
• Assist physicians and nursing staff with in-office procedures and exams.
• Communicate clearly with patients about procedures and follow-up.
• Escort patients between exam rooms and treatment areas as needed.
• Prepare charts for upcoming appointments and review relevant clinical information.
• Monitor chart messages and patient portal, responding promptly to inquiries.
• Maintain open communication with providers regarding patient concerns and schedule changes.
• Demonstrate prioritization and adaptability in a fast-paced oncology setting.
• Perform other assigned duties.

Skills

Patient data collection

HIPAA compliance

EHR documentation

Clinical support

Patient communication

Prioritization

Education

High school diploma or equivalent

Medical Assistant program/NCMA preferred

Tools

EHR system

Job description

Medical Assistant

Willamette Valley Cancer Institute is seeking a dedicated and compassionate Medical Assistant to join our clinical team in the Eugene/Springfield area. As a vital member of our collaborative care team, the Medical Assistant plays a key role in supporting patient care and enhancing the overall patient experience.

Overview

Willamette Valley Cancer Institute is seeking a dedicated and compassionate Medical Assistant to join our clinical team in the Eugene/Springfield area. As a vital member of our collaborative care team, the Medical Assistant plays a key role in supporting patient care and enhancing the overall patient experience.

We're looking for an individual with a strong clinical background and a flexible, team-oriented approach. This role requires the ability to support multiple providers, clinics, and operational needs while maintaining a high standard of excellence in patient care. If you thrive in a fast-paced environment, adapt well to changing priorities, and are passionate about making a difference in patients' lives, we encourage you to apply.

The general pay scale for this position at WVCI is $20.00-$36.87. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, internal equity, etc.

Employment Type: Full Time (1.0 FTE/40 hours per week)

Benefits: M/D/V, Life Ins., 401(k)

Location: Eugene/Springfield, OR

Responsibilities

• Patient Data Collection: Accurately take and record patient information during each physician visit, including but not limited to vital signs, updates to medications and allergies, depression screenings, smoking status, activity levels, and patient and family health history.
• Electronic Health Records (EHR): Document patient interactions and clinical data accurately in the EHR system, maintaining confidentiality and compliance with HIPAA regulations.
• Room Preparation & Maintenance: Prepare exam rooms before patient visits and ensure cleanliness and proper stocking of medical supplies.
• Coordination of Care: Coordinate diagnostic testing, genetic testing, outside laboratory services, imaging studies, records requests, and other clinical orders to support seamless care coordination and timely patient treatment.
• Order Follow-Up: Monitor and follow up on medical orders to ensure they are scheduled within the requested time frame, helping maintain timely and coordinated patient care.
• Clinical Support: Assist physicians and nursing staff with in-office procedures, exams, and treatments, ensuring a smooth and efficient workflow.
• Patient Communication: Provide clear and compassionate communication to patients regarding procedures, instructions, and follow-up care.
• Patient Escorting: Escort patients to and from exam rooms, treatment areas, and other departments as needed, ensuring comfort, safety, and timely transitions throughout their visit.
• Chart Preparation: Perform chart prep for upcoming patient appointments by reviewing and organizing relevant clinical information to ensure providers have the necessary documentation for efficient and informed visits.
• Message & Portal Monitoring: Monitor the chart message queue and patient portal, responding to patient calls and messages promptly to assist with questions, concerns, and coordination with outside facilities.
• Provider Communication: Maintain excellent communication with providers by keeping them informed of patient concerns, schedule changes, and other relevant updates to support seamless care delivery.
• Prioritization: Demonstrates the ability to effectively prioritize tasks, manage competing deadlines, and adapt to changing priorities in a fast-paced oncology environment.
• Other duties as assigned.

Qualifications

• High school graduate or equivalent
• 1-3 years of experience, preferably in oncology, infusion, or specialty clinic
• Experience with refill protocols in clinic or hospital setting strongly preferred
• Certificate of graduation from an accredited program for Medical Assistants or NCMA certification preferred
• Current BCLS certification required within 3 months of hire

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.